Store Manager

The Store Manager at a Sanitary Engineering Company is responsible for overseeing daily operations of the retail store, ensuring that products and services meet the highest standards of quality and compliance with regulations. This role involves managing staff, controlling inventory, implementing marketing strategies, and providing exceptional customer service. The Store Manager works closely with the corporate office to meet company objectives related to sales targets, customer satisfaction, and operational efficiency.

Job Responsibilities:

• Supervise and lead store staff, including hiring, training, scheduling, and performance evaluations.
• Ensure compliance with health and safety regulations specific to the sanitary engineering industry.
• Manage inventory levels, ordering supplies, and ensuring product availability for customers.
• Analyze sales data and prepare reports to track performance against store goals.
• Develop and implement effective marketing and promotional strategies to drive sales.
• Maintain a clean, organized, and safe store environment for customers and employees.
• Provide exceptional customer service, resolving inquiries and complaints effectively.
• Collaborate with upper management to align store operations with broader company objectives.
• Train staff on product knowledge, customer interaction, and company policies.
• Conduct regular store assessments and audits to ensure adherence to company standards.
• Oversee financial tasks such as cash handling, budgeting, and financial reporting.
• Stay informed about industry trends and developments to maintain competitive advantage.

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