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Storage Tech Support | 2-4 years | Bangalore

5 - 8 years

5 - 9 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


  
  • First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments
  • Analyse log files and all other relevant information to troubleshoot and resolved storage issues
  • Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service.
  • Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial

  •    
     - Grade Specific 
    Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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    Capgemini
    Capgemini

    IT Services and IT Consulting

    Paris France

    10001 Employees

    4093 Jobs

      Key People

    • Aiman Ezzat

      Chief Executive Officer
    • Carole Ferrand

      Group Chief Financial Officer

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