Job
Description
Key Responsibilities Assist in the setup and preparation of dining areas before service, ensuring tables are properly set according to standards, and ambiance is meticulously maintained. Welcome guests warmly upon arrival, escorting them to their tables, and presenting menus while providing information on daily specials and recommendations. Take accurate food and beverage orders from guests, ensuring special requests and dietary preferences are noted and communicated to the kitchen and bar staff. Serve food and beverages promptly and efficiently, using proper service techniques, and ensuring dishes are presented elegantly and correctly to the guests. Monitor guest satisfaction throughout the dining experience, addressing any concerns or requests promptly and professionally, and ensuring a memorable and enjoyable experience. Assist with clearing tables, resetting dining areas, and ensuring cleanliness and organization are maintained throughout service. Collaborate with kitchen and bar staff to coordinate timing and delivery of food and beverages, ensuring smooth and seamless service. Handle guest payments accurately and efficiently, processing transactions, and providing receipts while adhering to cash handling procedures and maintaining confidentiality. Assist in maintaining inventory levels of dining room supplies, including linens, glassware, and utensils, and communicate replenishment needs to management. Adhere to grooming and uniform standards, maintaining a neat and professional appearance at all times, and representing the restaurant in a positive and polished manner Qualifications Previous experience in a similar F&B service role, preferably in a fine dining restaurant or luxury hotel environment. Strong knowledge of food and beverage service techniques, etiquette, and standards. Excellent communication and interpersonal skills, with the ability to engage and interact with guests in a professional and friendly manner. Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks effectively. Positive attitude, teamwork mentality, and willingness to assist colleagues as needed. Flexibility to work evenings, weekends, and holidays as required. Show more Show less
