15377 Stakeholder Management Jobs - Page 50

You will be responsible for fire safety across all sites under the Property and Asset Management business of Brookfield-G2. Your primary accountability will be to ensure that all services meet the clients" requirements. Your key responsibilities will include: - Determining appropriate solutions to significant fire risks in consultation with stakeholders and incorporating findings into the Fire Safety Operations Manual or Fire Safety Management plan. - Identifying educational needs, developing training programs, and instructing others on implementing fire safety measures. - Managing daily operations of fire safety centrally, including assessing daily reports to maintain quality, standards, and meet management expectations. - Coordinating with other departments to initiate and complete fire safety projects on sites. - Presenting fire safety management performance to senior management and acting as a Subject Matter Expert for all fire safety-related matters. - Conducting Campus Evacuation Drills and ensuring investigations of fire-related incidents. - Providing end-to-end support to stakeholders on fire safety matters and implementing state fire service directives. - Maintaining an up-to-date fire safety management plan and establishing effective liaison with state fire service and relevant authorities. - Demonstrating leadership, building teams, implementing controls to manage fire risk, and exceeding customer satisfaction. - Communicating effectively with the fire team, peers, and subordinates through various channels. - Implementing new initiatives and best practices to enhance efficiency and service levels. - Attending meetings, conferences, workshops, and training sessions to stay current on fire safety principles and practices. - Ensuring timely submission of reports and responses to stakeholders, resolving occupant concerns, and supporting emerging business leads. - Using training tools for self-development, promoting a culture of appreciation, and participating in JLL initiatives like D&I, CSR, and Safety Week. - Adhering to JLL culture and values and undertaking any other tasks or responsibilities assigned by management. Your role will be crucial in maintaining a high standard of fire safety across all sites and ensuring compliance with regulations to protect lives and assets.,

The Lead Developer at WNS (Holdings) Limited will be responsible for spearheading initiatives to optimize and expand the usage of the Appian platform across various business functions. This leadership role requires a deep understanding of Appian platform capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. The Lead Developer will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Key Roles and Responsibilities of a Lead Developer include: - Building and overseeing the design, development, and implementation of projects in Appian. - Requirement gathering and analysis. - Building robust integrations with other peripheral systems, middleware, and applications. - Designing data models. - Defining architectural and development standards for projects in adherence to Appian and WNS-Vuram best practices. - Performing frequent code reviews and ensuring the quality of the overall delivery. - Conducting troubleshooting and problem-solving across the Appian platform. - Mentoring a team of Appian developers and analysts to foster a culture of continuous improvement and professional growth. - Managing key stakeholder relationships, translating complex business needs into technical specifications, and ensuring alignment with business objectives. - Driving innovation in Appian by leveraging new technologies and methodologies to enhance service delivery. - Having hands-on experience with various Appian capabilities such as process modeling, user interface, expressions, plugins analysis, sites, embedded Appian, portals, records (data fabric), SSO/LDAP, Admin Console, and more. - Proficiency in database concepts like stored procedures, views, materialized views, triggers, and more. - Estimating projects based on high-level requirements or RFP. - Building applications with performance optimization guidelines, especially for high-volume applications. - Developing demos, PoCs, PoVs for customer stakeholders and internal teams as needed. - Creating high-level technical specifications for solutions. - Managing the Appian upgrade process to ensure compatibility and minimal disruption. - Leading User Acceptance Testing with business users and BAs. - Performing application deployments. - Overseeing infrastructure setup for On-Premises projects. - Working with on-shore or off-shore teams during the development phase. - Having knowledge of Networks and OS platforms (Windows, Linux). - Familiarity with agile development methodologies. - Running all major sprint ceremonies. Minimum Requirements: - Degree in Computer Science, MIS, IT, or related fields. - 6+ years of total experience. - 4-5 years of experience in developing enterprise-level web applications using Appian. - At least 1-2 years of experience in leading a team of developers. - Experience in developing on J2EE platforms, .Net platforms, and RDBMS platforms (Oracle, MySQL, SQL Server). - Strong logical and analytical reasoning abilities. - Team player with excellent English communication and social skills. - Flexibility to travel. Preferred Competency Requirements: - Knowledge of GenAI, AI, RPA, IDP, DevOps, Process Mining tools, and technologies. - Working knowledge of Networks and OS platforms (Windows, Linux). - Appian Senior/Lead Developer Certification. - Strong leadership skills with the ability to lead by example in developing solutions and managing teams.,

Leads medium-complex Procurement projects for new solutions and continuously strives to improve them. Participates in Procurement value delivery projects, executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with project-related Stakeholders. Strongly focused on new solution change adoption. Supports other team members in resolving project delivery issues within own procurement solution expertise. Leads medium complex new procurement solution to meet deliverables, design, and feasibility. Builds data logic, data gathering, or reporting for new procurement solution requirements. Develops relationships with Stakeholders and is strongly focused on new procurement solution change adoption and alignment with key stakeholders. Leads new procurement solution hypercare and post-go-live maintenance. Understands Procurement policy and processes, engages stakeholders towards new ESG related initiatives, and sustainable Procurement ambition. Has knowledge about cross-functional work and monitors process adherence across work perimeter, escalating as needed. Identifies, reports, and participates in process improvements implementation. Seeks procurement solution continuous improvement. Responsible for new Procurement Solution project delivery outcomes as per agreed scope objectives. Strongly focused on new Procurement Solution change adoption including post-go-live maintenance. Facilitates change management process to ensure new Procurement solution is well-received by Stakeholders. Provides services according to the scope related to new Procurement solution project. Demonstrates knowledge of new processes and procedures relevant to the function. Cooperates with cross-functional teams to ensure right solution alignment. Develops intimacy with internal within Procurement and external Stakeholders to align them towards new Procurement solution. Monitors the new service delivery process to ensure successful operations adaptation and optimal outcomes. Drives change impact quantitative evaluation to increase organization awareness of Procurement solution impact. Handles new solution inquiries demonstrating professionalism, competence, and client-centricity. Supports service delivery teams in their new solution adoption e.g., trainings and documentation. Provides guidance and proactively shares knowledge on new procedures with junior professionals, promoting a collaborative working culture. Enforces and updates all procurement policies, relevant procedures, and compliance processes. Continually seeks out ways to improve Stakeholders Client satisfaction.,

As a Procurement Data Analyst at Danfoss, you will play a crucial role as part of the Cost Analysis Center (CAC) within the Drives Procurement organization. Your main responsibilities will involve supporting Strategic Procurement through data mining, data analytics, managing RFQs, handling Letters of Authorization (LOAs), and supplier cost management. You will collaborate closely with global category managers, suppliers, and internal stakeholders to enhance procurement efficiency and drive cost-down initiatives. Your key responsibilities will include supporting data mining for RFQs to aid supplier negotiations, managing and analyzing LOAs for supplier agreements, implementing price changes in the ERP system (SAP), acting as a super user for procurement tools and Power BI dashboards, identifying and implementing process improvements for enhanced efficiency, and providing ad hoc reports and analysis to facilitate strategic decision-making. The ideal candidate for this role will possess a Bachelor's degree in Electronics, Electrical, or a Master's in Business/Supply Chain, along with 5 to 8 years of experience in data analytics, procurement, and supplier collaboration. Preferred industry experience includes electronics, power electronics, clean energy, industrial automation, or related fields. Proficiency in Advanced Excel, Macro, VBA, Power Apps, Power Automate, and Power BI is essential for data-driven decision-making and dashboard creation. Knowledge of SAP MM Module & PLM Teamcenter is also beneficial for procurement and product lifecycle management. You should have strong analytical skills to work with complex data and reports, deep expertise in procurement methodologies and supplier collaboration, as well as process standardization and documentation skills to drive efficiency. Experience in continuous improvement methodologies such as 5S, Lean, Six Sigma, or Agile is preferred. Strong communication and stakeholder management skills are necessary to confidently voice opinions, foster transparent dialogue, and collaborate effectively across teams. A proactive problem-solving approach and the ability to work in global, cross-functional environments within a matrix organization are also key requirements for this role. At Danfoss, we are committed to engineering solutions that drive sustainable transformation for the future. We believe in creating an inclusive work environment where people from diverse backgrounds are treated equally, respected, and valued. As we work towards becoming CO2 neutral by 2030, we prioritize the health, working environment, and safety of our employees.,

As a Service Specialist at FPC Global, you will play a crucial role in assisting and coordinating the delivery of projects and services to FPC's clients. Your primary responsibility will be to ensure the successful fulfillment of the Scope of Work (SoW) outlined in the Agreement, Proposal, or Engagement Letter between FPC and its clients. Your duties will include providing first-level support and coordination for digital building systems, IoT solution deployment, and related smart building technologies. You will manage solution deployment tickets, incident tickets, provide updates to stakeholders, and facilitate seamless communication across teams to uphold operational standards and drive excellence across client buildings. In addition to your client-facing responsibilities, you are expected to actively contribute as a member of the Digital Buildings Services team. Your positive contributions will aid in the development of the team and the broader FPC business, working collaboratively with all FPC colleagues to successfully deliver projects and support FPC's business objectives. Key Responsibilities: - Deliver non-technical and some technical project coordinator services and projects for clients in alignment with the Proposal, Scope of Work (SoW), and Engagement Letter. Manage your workload effectively and communicate or escalate any issues to your line manager as needed. - Manage and resolve incident tickets within the centralized ticketing system, ensuring accurate documentation of issues, status, diagnostics, and resolution steps. - Track ticket progress and adhere to established response and resolution timelines. Conduct periodic reviews to identify trends, recurring issues, and areas for improvement. - Serve as the initial point of contact for internal stakeholders, providing timely updates on incident progress, issue status, and expected resolution timelines. Proactively communicate with relevant teams, vendors, and clients to ensure alignment on priorities and expectations. - Act as a liaison between the Technical team, on-site teams, and external vendors to ensure streamlined coordination on issues, system deployment, maintenance, and updates. Collaborate with cross-functional teams for response strategies and continuous improvement. - Participate in knowledge-sharing sessions, contribute to documentation, and enhance team protocols and procedures. Generate reports on ticket volume, response times, and system performance metrics for management review. - Support scheduled preventative maintenance activities, track completion, and ensure compliance with client standards. Qualifications & Requirements: - Experience: 3-7 years in a technical support, incident management, or digital operations role, preferably in IoT Solutions, Systems Integration, or related industries. - Education: Bachelor's degree or certification in IT, engineering, building technology, or a related field. - Certifications: Basic IT support or BMS-related certifications are advantageous. - Proficiency in ticketing systems, stakeholder management, coordination, communication, problem-solving, project reporting, attention to detail, and collaborative mindset. - Competency in using Google Suite and/or Microsoft Office software applications. At FPC, we offer a competitive salary and a comprehensive benefits package to reward your contributions and support your well-being. Join us to be part of a dynamic team that shapes the future, supports your growth, values balance and inclusion, and creates a lasting, positive impact on the world.,

You will be responsible for procurement services which include activities such as RFP/RFQ, offer receipt, vendor package evaluation, techno-commercial evaluation, benchmarking, negotiation, finalization of order, contracting strategy, and release purchase order/work order. You will leverage spend and deliver annual savings through negotiations and innovative supply strategies. Empanel best-in-class suppliers in the services procurement area and support their growth with Wipro. Negotiate contracts to ensure Wipro's interests are protected in the market place. You will develop and analyze various options, presenting alternative solutions to sourcing needs. Conduct internal process mapping and develop improvement plans. Manage supplier relationships and performance, partnering with business leadership and clients to enable short and long-term strategies. Ensure all strategies and subsequent procurement are in accordance with the procurement policy. You should have the ability to learn new technologies and effectively manage change. You will conduct RFPs to select the right supplier and ensure the best overall value for the company. Manage stakeholder expectations and collaborate cross-functionally with finance and other departments. Possess a strong working knowledge of Microsoft Outlook, Excel, and PowerPoint, at a minimum experienced level.,

As a Business Intelligence Specialist at Schneider Electric, you will be an integral part of the Business Analytics, Automation & AI team, reporting directly to the Data Solutions Architect. Your role will involve utilizing your expertise in Tableau visualization, ETL development using tools such as Informatica, Tableau Prep, and Alteryx, advanced SQL knowledge, and Python-based data analysis and automation skills. Your passion for continuous learning and upskilling will be essential as you evolve into a strategic contributor capable of managing BI project scope and deliverables independently. Your primary responsibility will be to translate business requirements into actionable insights and scalable BI solutions. By developing and maintaining interactive Tableau dashboards and reports, optimizing ETL pipelines, performing advanced data analysis and automation using Python, and eliciting detailed business requirements, you will play a crucial role in aligning work with goal-oriented frameworks and organizational digital transformation initiatives. Key Responsibilities: - Design, develop, and maintain interactive, user-centric Tableau dashboards and reports for actionable business insights. - Develop and optimize ETL pipelines using Informatica, Tableau Prep, Alteryx, and strong SQL for accurate and timely data. - Perform advanced data analysis and automation using Python to enhance data workflows and reporting efficiency. - Elicit and document detailed business requirements, translating them into technical specifications and BI solutions. - Interface with stakeholders to manage expectations, scope, and deliverables of BI projects. - Continuously improve existing dashboards and BI processes based on user feedback and evolving business needs. - Collaborate with the Data Solutions Architect to develop skills in data architecture and solution design. - Foster a culture of continuous learning through certifications, training, and participation in digital transformation initiatives. - Manage BI projects independently, ensuring data accuracy, integrity, and governance compliance in all BI solutions. Required Skills & Qualifications: Technical Expertise: - Tableau for data visualization and dashboard development. - ETL development skills using Informatica, Tableau Prep, or Alteryx. - Proficiency in SQL for data querying, transformation, and integration. - Experience with Python for data analysis and automation scripting. - Familiarity with data warehousing concepts and data governance principles. - Knowledge of BI project management and AI/ML concepts. Certifications: - Relevant certifications in Tableau, Informatica, or ETL tools. - Certifications in Python programming, SQL, or data analytics are advantageous. Consulting Experience: - Experience in IT consulting, engaging with large enterprises in strategic data solutioning projects. - Strong stakeholder management and business needs assessment skills. Soft Skills: - Excellent communication and stakeholder management skills. - Strong analytical and problem-solving abilities. - Ability to work independently, manage multiple priorities, and deliver results under tight deadlines. - Ambitious, proactive, and passionate about continuous learning. - Strong business acumen and user-centric mindset in BI solution delivery. Preferred Experience: - Experience managing end-to-end BI projects and working with large enterprise clients. - Exposure to advanced data integration and automation tools. - Familiarity with cloud data platforms and participation in digital transformation initiatives. Educational Qualifications: - Masters/bachelors degree in engineering, Master of Computer Applications, or a related field. - A Masters in Business Administration (MBA) is a plus. This is a full-time position at Schneider Electric, where your expertise and passion for BI will contribute to the success of the team and the organization.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Transformation Delivery practice at EY provides a rewarding career opportunity, targeted toward becoming a professional in complex business, technology, and infrastructure transformation, not simply being a generalist. If you have a passion for rallying together to solve the most complex challenges in today's marketplace, come join our dynamic TD&E team! Our clients are seeking and hiring a new type of Transformation Delivery expert - one who provides strategic guidance but is also deeply embedded in the delivery and success of their programs. Traditional suppliers, such as strategy houses, systems integrators, and engineering project management consultants, cannot provide the complete service our clients now demand. Our insights and capabilities across all portfolio levels in planning, analysis, and delivery are integrated into our core offerings, and this exemplifies our unique viewpoint over traditional program management. We also offer services that focus on "bridging the gap between execution and strategy primarily by designing and implementing frameworks and solutions that allow companies to make data-driven decisions to optimize and manage portfolios and programs/projects. With digital transformations being a focus of EY, we have incorporated technology into our processes, automating manual work and enabling us to provide greater insights and value to our clients. Your key responsibilities A successful Transformation Delivery Manager will work with our clients to design and establish large-scale transformations, Program Management Office (PMO) processes, and Project Portfolio Management solutions to effectively manage high-profile, complex programs by applying proven EY frameworks and methodologies based on industry-recognized global standards. Collaborate with the IT delivery team to lead the program, working with the Technology Solutions team to leverage technology for process support in the overall solution design. You will work with engagement leadership to design and establish core processes while leading a delivery team in planning, budgeting, controlling, and executing complex programs and PMO offices. In your role, you will gain valuable insights and help drive strategic conversations with key stakeholders. Key deliverables that you will work on are: - Assessments and Process Design - Capability Roadmap Development and execution - Delivery and Operating model - IT PMO Setup & Operations Responsibilities, Skills, and Attributes for success - Excellent communication and presentation skills and be able to express yourself effectively, by breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels - Team player that collaborates well in a group setting to quickly and effectively accomplish tasks - Flexibility in embracing and adapting to change - Be able to strive in ambiguous environments and use analytical and creative thinking to find and develop innovative solutions to complex problems. - Foster an innovative and inclusive team-oriented work environment and demonstrate leadership by playing an active role in counseling and mentoring junior consultants within the organization - Possess good business acumen and remain current on new developments in consulting capabilities and industry trends - Demonstrate in-depth technical expertise and professional knowledge by understanding current and emerging technologies and platforms and provide relevant recommendations to clients. Develop and maintain long-term client relationships and networks - Develop and maintain relationships with team members across EY practices to serve client needs - Cultivate and participate in business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. - Support planning activities for large, complex client programs - Own tracking activities for key milestones and deliverables to ensure the project stays on track according to plan - Develop key reports and communicate relevant client insights To qualify for the role, you must have - A bachelor's degree (BE - B. Tech / MCA) and a minimum of 7-10 years of related work experience; or a post-graduate degree (MBA/PGDBM) and a minimum of 6 years of related work experience - Approximately 5+ years of experience in delivering large-scale, complex programs and multi-competency projects across multiple distributed delivery locations, with full accountability for providing consulting services in at least one of the following areas: - PMO/EPMO design and setup, program road mapping, resource and capacity management, program execution, and budget management. - PMO maturity assessment, PMO Setup & Operations - End-to-End Portfolio Management implementation - intake and demand management, portfolio prioritization, portfolio selection, financial management - Managing large transformations - Excellent stakeholder management skills, with experience in engaging and managing strategic-level stakeholders - Demonstrated excellent oral and written communication skills - Flexible to work in US and UK time zones - Strong knowledge of Microsoft Office (Excel, PowerPoint, Word) - Knowledge of trending Project Management tools (e.g. MS Project Online/Clarity PPM/ Primavera) - One or more relevant Sector exp (Pharma/ Healthcare/Lifesciences, CPR, P&U, Insurance, WAM) Good to have - Understanding of Agile Methodologies - Business analysis skills - End-to-End ERP implementation - Knowledge of Power BI, Power Apps Tableau, Jira, Azure DevOps (ADO) - Potential certifications include: PMP, Six Sigma, Scrum, Agile SAFe. - Experience supporting and participating in pursuit efforts. Experience with the end-to-end RFP process (RFP, Response, Proposal, Client Presentation, SOW and Execution) and understanding of client procurement processes What we look for We look for people who can develop and implement creative solutions to challenging problems and work well with teams to accomplish it. We look for people with an entrepreneurial spirit: innovative by nature, always creating new approaches, products, services, and technologies. Helping clients solve tough problems and implement solutions requires strong intellectual abilities and rigor as well as a practical sense of what works and what does not. We seek people who strive to lead themselves, their teams, and their communities, and who can foster effective teamwork to drive results. Is this you What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Additionally, you will be part of an interdisciplinary environment that emphasizes high-quality delivery and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - Freedom and flexibility to handle your role in a way that's right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

The Governance Lead plays a crucial role in driving the end-to-end ICT governance function to ensure the organization's information and communication technology (ICT) operations are well-governed, compliant, and optimized for performance. This senior position involves overseeing vendor governance, sourcing and contracting oversight, contractual compliance, Service Level Agreement (SLA) management, enterprise risk management for ICT, and vendor relationship management. The Governance Lead is responsible for robust governance of all ICT sourcing and procurement activities. Collaborating with Procurement and Legal teams, they establish and review ICT vendor contracts to ensure terms, conditions, and service expectations align with organizational policies. This includes overseeing contracts for Solution Engagement (SE) projects, ICT projects, and major strategic initiatives, ensuring they support project objectives and comply with internal standards. Developing and enforcing governance guidelines for ICT sourcing, the Governance Lead ensures that all RFPs, vendor evaluations, and contract awards adhere to the company's procurement policies, ICT templates/standards, and ethical standards for transparency and fairness. They coordinate contract drafting and negotiations with Legal, ensuring deliverables, service levels, and compliance requirements are contractually documented. The Governance Lead maintains strict compliance tracking of all vendor deliverables and obligations as per contracts. They implement and maintain a tracking system for all ICT vendor contracts, review deliverables submitted by vendors, and enforce obligations by initiating escalation in case of non-compliance. The Governance Lead prepares summaries of deliverables and obligations compliance status for leadership review. Monitoring and governing service performance through SLAs is another key responsibility of the Governance Lead. They collaborate with procurement and technical teams to define clear, measurable SLA metrics for each service, regularly review vendors" SLA performance reports, oversee any adjustments to SLAs, and summarize SLA compliance across all vendors in management reports. In addition, the Governance Lead leads the ICT risk management and compliance efforts, identifying, assessing, and mitigating risks across the entire ICT landscape. They work with ICT sub-departments to identify potential risks, conduct risk assessments, ensure compliance with relevant regulations and standards, and provide regular risk updates to senior management. Furthermore, the Governance Lead serves as the executive owner of vendor relationships, focusing on building and maintaining strategic partnerships with ICT suppliers. They establish structured vendor governance cadence, conduct Executive Steering Committees meetings, monitor performance and relationship aspects, and work on long-term strategies such as vendor development and alternate sourcing. The ideal candidate for this position should have an in-depth understanding of IT governance frameworks, familiarity with standards like COBIT and ITIL/ISO 20000, strong knowledge of contract management principles and procurement processes, solid grasp of risk management techniques and compliance requirements relevant to ICT, exceptional analytical skills, leadership abilities, and excellent communication and interpersonal skills. A Bachelors degree in CS, IS, Engineering, an MBA or relevant masters degree, 12-15 years of experience in the IT/ICT sector, with 5-7 years in leadership roles focusing on IT governance, vendor management & program management are required qualifications for this role.,

You are an experienced L3 Network Security Engineer with over 8 years of experience in managing complex WAN/LAN networks and enterprise security infrastructure. Your expertise includes hands-on experience with firewalls such as Palo Alto, Fortinet, Cisco ASA, and Checkpoint, as well as SD-WAN, Cisco ISE, and NAC solutions. It is crucial that you possess a strong knowledge of routing/switching technologies from vendors like Cisco and Juniper, Cisco ACI, and identity management systems including Azure AD and on-prem AD. Your responsibilities will involve leading escalations, configuring and maintaining network infrastructure, and optimizing performance within a 24/7 operational environment. You will be expected to create High-Level Design (HLD) and Low-Level Design (LLD) documents, Standard Operating Procedures (SOPs), and manage change control processes. In addition, you will provide technical leadership to L1/L2 teams, collaborate with cross-functional teams, and demonstrate proficiency in project management, network documentation, and OEM Technical Assistance Center (TAC) coordination. To excel in this role, you must possess excellent communication, troubleshooting, and stakeholder management skills. It is mandatory that you hold certifications such as CCNP, JNCIP, or other OEM-specific certifications. Your ability to deliver technical leadership, coordinate with teams, and manage projects effectively will be critical to your success in this position.,

As a Program Manager for Client Delivery & End-to-End Execution in a non-technical role, you will lead and deliver complex, high-impact programs across strategy, execution, cost, and cross-functional alignment. This is not a technical program management role but a factory-based, on-ground position that requires hands-on involvement in a plant/factory environment. The ideal candidate will be comfortable handling issues in real-time and coordinating with on-site teams. In this delivery-focused leadership role, you will own end-to-end execution, coordinate across Product, Ops, Finance, and SCM, handle customer/CXO-level escalations, and deliver outcomes in fast-paced, operationally complex settings. Your responsibilities will include owning the day-to-day execution of strategic programs, acting as a single point of contact for internal and customer-facing escalations, coordinating across teams, tracking program KPIs, leading readiness for product rollouts, launches, and issue resolution at the ground level, and supporting vendor and partner alignment on SLAs, deliverables, and execution. To be successful in this role, you should have at least 8 years of experience in program/project management, preferably in EV, automotive, e-commerce, or consumer tech. Strong cross-functional leadership and stakeholder management skills are essential, along with proven experience in cost control, escalations, and execution oversight. Hands-on experience in solving problems in on-ground operations, working with CXO stakeholders and dynamic teams, familiarity with Excel trackers, project tools, and dashboards, and an MBA or equivalent degree are preferred qualifications. Applicants should have direct, hands-on experience in end-to-end execution within fast-paced environments, including cross-functional delivery, cost management, and handling customer level escalations. Candidates with a purely software/IT background will not be considered for this role. The position is on-site at the Hosur facility, requiring full-time presence in a plant/factory environment with no remote or hybrid options available. Prior experience in handling customer or CXO-level escalations, cost management, and cross-functional delivery is crucial. Strong program leadership skills are preferred over general operations, manufacturing, or MEP/engineering profiles.,

As a Program & Ops Manager on Okta's Product Acceleration Team (PAT), you will play a strategic role in bringing new products to market faster and more effectively. You will own and drive high-impact, cross-functional programs such as Product Betas, Early Access Programs (EAPs), and New Product Launches. Your focus will be on orchestrating key initiatives across the product development lifecycle, ensuring stakeholder alignment, mitigating risks, and accelerating time-to-market. This role requires strong program leadership, clear communication, and the ability to influence and collaborate across a wide range of teams including Product Management, Engineering, Sales, Marketing, Customer Success, and Support. Key Responsibilities: End-to-End Program Ownership: Lead the planning, execution, and delivery of complex, cross-functional programs that support the PAT's mission to accelerate product readiness and GTM success. Partner with Cross-functional teams to shape program scope, timelines, and success metrics. Establish clear program structures, track progress, and ensure accountability across teams. Early Access Program & Beta Management: Drive the full lifecycle of Early Access Programs, from defining entry criteria and participant selection to feedback collection and exit planning. Ensure that programs deliver meaningful customer insights and inform product readiness decisions. Partner closely with Support and Customer Success to enable successful beta customer experiences. Cross-Functional Coordination & GTM Readiness: Serve as a central point of coordination for cross-functional GTM planning and execution. Align stakeholders on milestones, resource needs, and launch dependencies. Maintain clear and consistent communication across functions and regions to ensure readiness and alignment. Strategic Communication & Reporting: Develop concise, executive-level updates that communicate program progress, outcomes, and strategic implications. Consolidate input across stakeholders into coherent narratives for leadership reviews. Represent PAT in key planning forums and leadership syncs. Regional Enablement & Customer Alignment (EMEA/APJ): Adapt programs for regional teams by collaborating with local Product, Marketing, and Field teams. Shape customer-facing roadmap messaging and manage customer engagements (e.g., briefings, QBRs) aligned to program goals. Track customer feedback post-launch and ensure program learnings inform future rollouts. Qualifications: 7-10 years of experience in program management, preferably in a B2B SaaS or technology company. Proven ability to lead large, strategic programs with cross-functional stakeholders and executive visibility. Strong analytical and problem-solving skills; able to interpret data to inform decisions and measure impact. Excellent organizational and project management abilities with high attention to detail and follow-through. Highly effective communicator able to distill complex information and tailor messages for diverse audiences. Experience working with remote, distributed teams across geographies. Familiarity with tools like Asana, JIRA, Confluence, or equivalent. Bonus: Background in customer-facing roles such as Professional Services, Pre-Sales, or Customer Success. Key Attributes for Success: Strategic mindset - sees the big picture and aligns programs with business goals. Execution excellence - thrives in moving programs from concept to outcome. Leadership without authority - influences teams across functions and levels. Customer-first orientation - ensures that program design and delivery are informed by real user needs. Comfort with ambiguity - excels in fast-paced environments where adaptability is key. Join the Product Acceleration Team to lead strategic initiatives that shape the success of new products at Okta. Be part of a passionate, collaborative team empowered to make bold moves that accelerate customer impact and drive innovation in the market.,

As an experienced professional in Human Resources Consulting, Legal HR Advisory, or related fields, you will be responsible for drafting and standardizing employment contracts across all levels, including full-time, part-time, interns, and advisors. Your role will also involve developing salary structures that are in line with market benchmarks, tax efficiency, and statutory compliance. Additionally, you will create contracts for professional consultants such as advisors, freelancers, and project-based roles. You will provide valuable insights on HR policy setup, including onboarding, exits, leave policies, and compliance basics. Your expertise will be crucial in offering strategic input on compensation, benefits, and role-based structuring. Collaboration with leadership to ensure HR documentation aligns with business objectives will be a key aspect of your responsibilities. The ideal candidate for this role should possess a minimum of 10 years of experience in HR Consulting, Legal HR Advisory, or similar roles. A strong understanding of employment law, salary structuring, and contract compliance, particularly in the context of Indian laws, is essential. Experience working with startups or growth-stage companies will be considered advantageous. You should demonstrate the ability to work independently, delivering high-quality documentation and strategic advice. Exceptional communication skills and proficiency in stakeholder management are also important qualities for success in this position. The compensation for this role will be project-based or on a monthly retainer basis, with flexibility for discussion based on your experience and the scope of the role.,

The Talent Acquisition Specialist will play a crucial role in identifying, attracting, and hiring top talent. You will collaborate closely with Hiring Managers and Human Resource professionals to understand staffing needs and develop effective recruitment strategies. Utilizing various channels, including job boards, social media, networking events, and industry connections, to actively source and attract qualified candidates. Screening resumes, conducting initial interviews, and evaluating candidates to ensure alignment with job requirements and organizational culture. Managing the end-to-end recruitment process, from posting job ads to extending offers and negotiating terms. Establishing and maintaining strong relationships with Hiring Managers and other key stakeholders to understand their staffing needs, providing timely support and progress updates. Promoting the company as an employer of choice through effective employer branding initiatives, including social media campaigns, career fairs, and industry events. Ensuring a positive candidate experience throughout the recruitment process by providing timely communication, feedback, and support. Soliciting feedback from candidates and hiring managers to continuously improve recruitment practices and enhance the overall candidate experience. Generating regular reports and dashboards to communicate recruitment outcomes, challenges, and opportunities to key stakeholders. Requirements: - Bachelor's degree in Human Resources or a related field - Proven experience as a Talent Acquisition Specialist or Recruiter with end-to-end volume-based recruiting experience in-house is an advantage - In-depth knowledge of recruitment best practices, sourcing techniques, and employment laws and regulations - Service-oriented individual with good stakeholder management and communication skills - Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously - Proficiency in HRIS and Applicant Tracking Systems (ATS),

You are a highly experienced and innovative Senior Architect responsible for leading and overseeing architectural projects from concept to completion. Your role involves developing conceptual designs, layouts, and detailed architectural plans while ensuring that all designs meet client requirements, project objectives, and regulatory standards. Collaborating with clients, you will understand project vision, objectives, and requirements, conducting client presentations and incorporating feedback into design modifications. Additionally, you will coordinate with engineers, contractors, and other professionals to ensure seamless project execution. As a Senior Architect, you will oversee and review architectural drawings, models, and technical documentation to ensure compliance with local building codes, zoning laws, and safety regulations. You will also provide design direction and technical expertise to the architecture team throughout the project lifecycle. Mentoring and guiding junior architects and design team members, you will review and provide feedback on team deliverables to ensure quality and alignment with project goals. In addition to managing project timelines, allocating resources, and effectively managing budgets, you will monitor project progress, identify potential risks, and implement solutions to keep the project on track. Promoting the use of sustainable design practices and energy-efficient building systems, you will stay updated with emerging trends, technologies, and best practices in architecture and urban design. Your qualifications include a Bachelors or Masters degree in Architecture (B.Arch/M.Arch) or a related field, proficiency in AutoCAD, Revit, SketchUp, BIM software, and other architectural design tools, as well as strong knowledge of building codes, safety regulations, and zoning laws. Excellent communication, leadership, and project management skills are essential for this role. Preferred skills for this position include knowledge of LEED, Green Building Standards, and Sustainable Design Principles, hands-on experience with BIM (Building Information Modeling) and 3D visualization tools, as well as strong problem-solving and decision-making abilities.,

You will oversee and manage day-to-day facility operations at Tata Communications, ensuring the efficient functioning of building systems such as HVAC, electrical, and plumbing. Regular inspections of buildings, equipment, and systems will be conducted to identify and address any potential issues promptly. In addition, you will be responsible for overseeing housekeeping, pantry, cafeteria services, monitoring food vendors, managing inventory of food and beverages, and ensuring the availability of supplies. Coordinating and managing internal events like board meetings, customer visits, and town halls will be part of your responsibilities. You will also handle front office/reception duties, ensuring compliance with health, safety, and hygiene standards. Conducting facility rounds to identify and address any maintenance issues promptly is essential, along with tracking stock of consumables and maintaining optimal inventory levels. As a team leader, you will supervise and mentor facility staff, including janitors, technicians, and security personnel. Providing training and guidance to team members to enhance service delivery efficiency and coordinating staff schedules for proper coverage are crucial aspects of this role. You will be responsible for coordinating with external vendors and contractors for maintenance, repairs, and projects, ensuring quality service delivery as per SLA and within set budgets. Monitoring and scheduling repairs and maintenance activities to minimize disruptions to business operations and maintaining records of all maintenance activities, equipment, and building services will be part of your duties. Ensuring compliance with health and safety regulations, conducting safety audits, fire drills, and addressing safety hazards promptly with corrective actions are essential to maintain a safe working environment. Assisting in budget preparation, monitoring expenses, and identifying cost-saving opportunities to optimize resource use will be part of your responsibilities. Managing inventory of facility-related supplies and equipment, timely procurement of necessary materials, maintaining vendor relationships, and supporting the FM as the primary point of contact for facility-related inquiries from stakeholders are key aspects of this role. Addressing facility-related complaints and resolving issues professionally and promptly will be part of your duties to ensure smooth facility operations.,

As a Sales Program and Incentive Management Analyst at Accenture, you will be responsible for transforming sales into a future-ready and digital B2B revenue engine. Your role will involve assessing, designing, building, and implementing best practices in sales processes, organization, and technology to drive collaborative sales and support roles. You will also be instrumental in developing pricing strategies, creating pricing models, and ensuring differentiated value for opportunity pursuits. To excel in this role, you should have proven experience in sales operations within a BPO environment, with a focus on managing large sales teams and complex data sets. Your knowledge of industry-specific sales processes and best practices will be crucial. Strong attention to detail and accuracy in data entry are essential, along with excellent communication and interpersonal skills to engage with customers and internal teams effectively. Analytical skills will play a key role in your success, as you will be required to analyze data from various reports and derive actionable insights. Your understanding of sales processes, key performance indicators (KPIs), and sales methodologies will be beneficial. Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards, is a must. In addition, you should possess excellent written and verbal communication skills to convey complex information to various stakeholders. Proficiency in data analysis tools, CRM systems, and sales incentive management software is expected. Your ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks will be essential for success in this role. Moreover, you should be capable of establishing strong client relationships, managing multiple stakeholders, and demonstrating adaptability and flexibility. Collaboration, interpersonal skills, and problem-solving abilities are key attributes that will contribute to your effectiveness in this role.,

As a Consultant in the Lead Generation - Enterprise Sales team within Aon's Talent Solutions Consulting practice, you will be responsible for developing new leads and increasing sales. You will play a crucial role in strengthening our brand and achieving sales targets. Your primary focus will be on outbound calling, communicating with customers, understanding their needs, and connecting prospects to the sales team. Additionally, you will provide essential back-end support to ensure a smooth sales process. To excel in this role, you must possess excellent communication skills, both verbal and written, as well as exceptional customer service skills. Building instant rapport with customers and ensuring customer satisfaction will be key to your success. You will be expected to work as an individual contributor initially, demonstrating ownership, accountability, and a strong willingness to learn. Key responsibilities include making outbound calls to potential customers, following up on leads, identifying sales opportunities, answering customer inquiries, and setting up meetings. You will also be responsible for maintaining a database of customers, staying informed about products and services, and upselling where appropriate. Achieving both hard and soft sales targets, such as the number of completed meetings per week, will be essential in this role. The ideal candidate will have 1-3 years of lead generation or inside sales experience, with a proven track record of meeting or exceeding sales targets. Proficiency in CRM software and Microsoft Office tools, along with strong organizational and multitasking abilities, are critical for success in this role. Additionally, previous experience in an outbound sales position and excellent cold calling skills are highly desirable. At Aon, we are committed to fostering a diverse and inclusive workforce where colleagues are empowered to manage their well-being and work/life balance effectively. We offer a range of benefits and support systems to ensure that our colleagues can thrive and reach their full potential. With a focus on continuous learning and development, we strive to create an environment where colleagues feel connected, valued, and inspired to grow professionally. Join us at Aon and be part of a dynamic team dedicated to delivering innovative solutions and exceptional service to clients worldwide.,

About Us At Bank of America, the common purpose is to help make financial lives better through the power of every connection. Responsible Growth is the guiding principle that shapes the company's operations and its commitment to clients, teammates, communities, and shareholders on a daily basis. Being a great place to work globally is vital for driving Responsible Growth, and Bank of America is dedicated to fostering a diverse and inclusive workplace for all individuals. The company values hiring individuals with varied backgrounds and experiences, and provides competitive benefits to support the physical, emotional, and financial well-being of its teammates and their families. Bank of America emphasizes collaboration and flexibility for its employees, utilizing a multi-faceted approach tailored to the diverse roles within the organization. Joining Bank of America offers a fulfilling career with opportunities for learning, growth, and making a meaningful impact. Global Business Services Global Business Services plays a crucial role in delivering Technology and Operations capabilities to the Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model with resilient operations on a global scale. The organization is renowned for its flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, Bank of America operates in five locations under the entity BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation serving as the operating company for India operations of Global Business Services. Process Overview Global Banking & Markets Operations (GBAM Ops) provides support for both Global Banking and Global Markets Operations. Global Banking Operations delivers comprehensive financial services solutions, including credit, depository, treasury, and trade services. Global Markets Operations offers end-to-end support for Global Markets sales, trading, and underwriting businesses, encompassing services across securities, derivatives, foreign exchange, futures, options, and commodities products. The group responsible for Global Operations Transformation & Change oversees strategic initiatives, centralized business performance management functions, and large-scale transformation projects within GBAM Operations and regional T&O. Job Description As a member of the Global Ops Change Group, you will be an integral part of a multi-disciplinary team tasked with delivering industry-leading Front-to-Back process and technology solutions. Acting as a change agent, you will manage value-driven initiatives throughout the project life cycle, leveraging your expertise in technology, Finance/Middle-Office Operations, and project management to address complex issues and drive solutions. Your role will involve contributing to enterprise-wide direction for GBAM Ops functions, supporting front-to-back integration and change initiatives, and taking accountability for successful change execution. You will collaborate with stakeholders, analyze business requirements, define project scope, prepare key project artifacts, manage risks and dependencies, plan and execute projects/UAT, ensure compliance with global standards, and communicate effectively to drive change agendas. Responsibilities - Collaborate with stakeholders to analyze and interpret business requirements and drive the End-to-End Project plan - Define project scope, perform change assessment, and prepare key project artifacts - Manage risks, assumptions, issues, and dependencies that can impact project delivery - Plan, manage, and execute end-to-end projects/UAT for medium to large-sized initiatives - Create UAT plan, define test approach, coordinate with technology teams, manage defect resolution, and oversee UAT governance - Ensure adherence to Global Change Standards and Enterprise Procedures, and maintain documentation quality - Monitor project scope, timeline, and budget, and facilitate effective communication, stakeholder engagement, and issue resolution - Produce test metrics/MI for senior management reporting Requirements Education: Post-graduate preferred Certifications: NA Experience Range: 5-7 years Foundational Skills - Strong change management and transaction reporting experience - Prior experience in regulatory/global markets space preferred - Excellent verbal and written communication/presentation skills - Detail-oriented with strong analytical and impact assessment abilities - Proficiency in tools and techniques for requirements analysis, project/UAT status reporting, and updates - Understanding of Global Banking and Markets products and processes - Familiarity with global regulatory frameworks and reporting obligations - End-to-end Project/UAT management skills - Knowledge of SDLC framework, testing cycles, and Front-to-Back Workflow - Project lifecycle management/tracking and RAID reporting experience Desired Skills - Negotiation skills for engaging with stakeholders at various levels - Stakeholder management across regions, functions, and lines of business - Hands-on experience with JIRA, HP-QC, SQL/Excel VBA, MS Access, SharePoint, and MIS handling Work Timings: 1:30 PM IST - 10:30 PM IST Location: GIFT/GGM/MUM,

About Rupeek Established in 2015 and headquartered in Bangalore, Rupeek stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes. Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. In April 2024, Rupeek turned profitable and raised 200Cr.+ in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity. Profile Summary As the Senior Manager/ Associate Director for Lending Partnership at Rupeek Fintech, your role is pivotal in establishing, scaling, and managing driving strategic initiatives in partnerships with lender partners. You will be expected to drive engagement on all levels - management, technology, product, operations, PnL, and finance - between Rupeek and partner banks to deliver strong book and revenue growth for the managed partnerships. The profile also entails creating and managing deep relationships with senior management of top banks across the country. Candidates who excel at managing multiple communication and project threads, like interacting and dealing with a variety of people from multiple functions to create path-breaking products in the fintech partnership ecosystem will find this role extremely exciting and rewarding! Job Responsibilities Account Management Excellence: Oversee the end-to-end management of lending partnerships, ensuring a high level of client satisfaction and deliver YoY book and revenue growth. Program Management: Setup and manage operating cadence with middle and senior management of Rupeek and partner teams to ensure seamless business delivery. Stakeholder Management: Create and manage relationship with partner banks multiple delivery teams to ensure strong liasoning across the board. Product and Process Understanding: Have a good understanding of working product (term loans, bullet loans, credit card etc.), engagement model (Co-lending Model, Banking Correspondent Model) and business processes to be able to hold partner conversations with confidence. Lending Partnership Strategy: Develop and execute a comprehensive strategy for establishing and expanding lending partnerships in alignment with business objectives. New Business Development: Identify, evaluate, and pursue new business opportunities within the midmarket, SMEs, and startup segments to expand the lending partnership portfolio. Collaboration with Cross-functional Teams: Work closely with product, technology, and marketing teams to ensure seamless integration and delivery of lending solutions. Performance Metrics and Reporting: Establish and monitor key performance indicators, regularly reporting on the success and challenges of lending partnerships, with actionable insights for continuous improvement. Traveling: The role requires the candidate to travel frequently to cultivate and maintain partnerships effectively. Engage with lending institutions, clients, and stakeholders on-the-ground to strengthen relationships and drive partnership success. Skills & Qualifications MBA, CA, or a related banking/finance degree from a top-tier institution. 8-10 years of total working experience, preferably in the lending domain. Experience of business product management for a lending product is a must. Additional consideration for prior experience of working in a partnership role - lender partnerships, enterprise sales, platform business for BFSI. As the role entails a lot of stakeholder interaction, excellent written and oral communication is a must-have. For each aspect of delivering on partnership, a lot of negotiation is required to drive consensus. Consequently, strong negotiation skills are a must-have for this role. Join our pioneering team at Rupeek Fintech and play a pivotal role in shaping the future landscape of lending partnerships in the Fintech sector!,

As a Senior Power BI Architect with over 8 years of experience, you will be responsible for leading the design, implementation, and governance of Power BI solutions within the enterprise. In this leadership role, you will be expected to utilize advanced knowledge in data architecture, Azure BI stack integration, and enterprise-scale reporting solutions to drive impactful results. You will play a key role in architecture ownership, stakeholder engagement, and technical mentorship across various teams. Your key responsibilities will include architecting enterprise BI solutions by designing and implementing scalable Power BI architecture that aligns with data strategy and business objectives. You will also lead the design of semantic models, data transformations, and DAX calculations while ensuring optimized performance across large data sets and distributed systems. Additionally, you will define and implement Power BI governance strategies, integrate BI solutions with Azure services, contribute to enterprise data strategy decisions, and provide mentorship to BI developers, analysts, and business users. To excel in this role, you should possess a Bachelor's degree in computer science, Information Technology, or a related field along with 8+ years of experience in Power BI Architecture. Proficiency in Advanced Power BI features such as DAX, Power Query, and Dataflows, as well as experience with Azure Synapse, Azure Data Factory, Azure SQL, and Azure Purview is essential. Strong skills in SQL, data modeling, Power BI governance, and stakeholder management are also required. Excellent communication and mentoring abilities are crucial for collaborating with senior executives, data owners, and cross-functional teams to deliver robust BI solutions aligned with strategic goals. Preferred qualifications include Microsoft Certified Power BI/Data Engineering certifications, exposure to Power Platform, Python, or R for advanced analytics, and experience in Agile BI delivery models. If you are a seasoned Power BI professional looking to take on a challenging leadership role in designing and implementing enterprise-scale BI solutions, this position offers the opportunity to make a significant impact within the organization.,

The Senior Director HR Operations Delivery role based in Hyderabad/Chennai is a strategic and transformational opportunity to lead global HR service delivery. As the Senior Director, you will be responsible for ensuring operational excellence, compliance, and enhancing the overall employee experience. Your primary focus will be on driving process optimization, leveraging technology for enablement, and enhancing team performance across various regions. Your key responsibilities will include defining and executing the HR operations strategy in alignment with business goals, leading process automation, driving digital transformation, and continuous improvement initiatives. You will play a crucial role in building and mentoring a high-performing global HR Ops team, emphasizing capability building and succession planning. Collaboration with HR Business Partners (HRBPs), Centers of Excellence (CoEs), and technology teams will be essential to enhance service delivery and elevate the employee experience. Additionally, you will be responsible for tracking Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and effectively managing stakeholder expectations across different functions and geographies. To excel in this role, you should possess 20+ years of HR experience with at least 5 years in senior HR Operations leadership positions. Demonstrated expertise in global HR service delivery, transformation initiatives, and strong team leadership capabilities are essential. A sound understanding of HR technologies such as Workday, SuccessFactors, ServiceNow, etc., along with proficiency in process automation, will be critical for success in this role. Moreover, a deep knowledge of labor laws, compliance requirements, and governance practices is required. If you are excited about this challenging opportunity, please reach out to "shalu@credencehrservices.com" to explore this role further.,

As a dynamic Customer Success Manager at Fundamento, you will be responsible for taking ownership of client accounts and ensuring successful project deliveries. Your role will involve driving customer success strategies, building strong client relationships, and overseeing project execution to contribute to the growth of Fundamento's innovative AI solutions. In this role, you will be involved in client and account management, including project scoping and planning, project execution based on success metrics, and fostering relationships with stakeholders. You will also be tasked with setting clear client retention goals, developing strategies to achieve them, and driving continuous service improvement to enhance product adoption and usage growth. Internally, you will be responsible for analyzing and reporting data, gathering product insights, and enabling prioritization. You will also play a role in training and managing CS analysts, as well as setting up processes to improve efficiency within the organization. The ideal candidate for this position should have at least 3-4 years of relevant work experience in a customer-facing role, preferably in SaaS or tech organizations. Strong interpersonal skills, a proactive mindset, analytical abilities, exceptional communication skills, and a sense of accountability are essential for this role. Proficiency in Microsoft Office Suite is required, and team management experience is a plus. This position is based in Delhi and requires working from the office. Fundamento is an AI voice bot company that specializes in enterprise contact centers, particularly in the financial services industry. Fundamento's AI voice bot is designed to handle complex customer conversations with its best-in-class entity extraction models. The company works with enterprises such as Hero FinCorp, IIFL, and Paisabazaar to deliver breakthrough improvements in P&L efficiency through increased scale and reduced costs. Clients of Fundamento benefit from cost reductions, sales funnel optimization, decreased AHT, and a focus on CSAT and CX. Fundamento's virtual agent is intuitive, overcoming common issues like latency, Speech to Text errors, and language complications. The system can handle unstructured, complex data by translating, transcribing, and understanding customer intent across various use cases in the customer lifecycle, including customer service, lead qualification, funnel management, collections, and data validation.,

You will collaborate with Change Management Lead Project Leads and Project Sponsors to determine change management scope and effort. Apply Organization Change Management (OCM) framework methodology and tools to create a change strategy to support adoption of the changes. Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness, and identify key stakeholders. Document all impacts of process or tool change to determine user support and resistance. Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes. Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into the overall project plan. Support the design, development, delivery, and management of all engagement activities including communications. Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies. Ensure high quality and timely execution of communication plans and strategies by designing and developing communication collaterals such as mailers, newsletters, posters, and flyers. Support training efforts by managing the development and deployment of training materials using effective training channels. Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables. Report project-level status metrics, issues, and risks on an ongoing basis to the Executive Leadership. Required Skills: Experience and knowledge of change management principles, methodologies, and tools. Team player with strong interpersonal skills and ability to take a leadership role when necessary. Ability to quickly assimilate and apply new concepts, business models, etc. Ability to establish and maintain strong relationships. Flexible and adaptable, able to work in ambiguous situations. Excellent business communications and interpersonal skills. Experience in CCA deployment is optional. Experience: 7-9 or more years of work experience depending on level at a Tier1 consulting firm or in a corporate communications department. Bachelor's degree required, MBA or advanced degree in a related specialization area preferred. Experience implementing change management plans utilizing multiple communication tools and techniques. Preferred: Organization change management experience in end-to-end ERP implementation.,

As a Manager, Field Marketing at Cvent, you will play a crucial role in executing the marketing plan for Cvent Event Cloud solutions in the APAC MEA market. You will define and manage a region-specific marketing plan that aligns with the regional sales strategy. Your responsibilities will include creating and overseeing the demand generation plan through various channels such as email marketing, digital, social, events, and webinars to drive lead generation and generate pipeline against bookings goal. Collaboration with sales and sales management will be essential to understand the challenges faced in the event management software selling process and develop programs and tools to drive growth. You will work closely with marketing and sales management to enhance mid and bottom funnel conversion rates. Additionally, you will collaborate with shared marketing services teams to execute associated marketing programs and campaigns. Your role will also involve developing and managing partner and alliance marketing activities, identifying market opportunities, articulating competitive differentiation, and deeply understanding target segments to evolve and help execute the marketing plan effectively. You will work with marketing teams to create market-specific collateral, presentations, and sales enablement assets. Analyzing, benchmarking, and reporting on campaigns and marketing tactics will be part of your regular responsibilities, including monthly and quarterly reviews. To excel in this position, you should hold an MBA degree from a reputed B-school and have at least 9 years of marketing experience with software, SaaS-based, or technology products in the B2B space. You should be well-versed in content and digital marketing techniques for inbound marketing. Excellent stakeholder management skills are crucial for collaborating effectively with sales and other marketing teams. Strong written and verbal communication skills are a must, along with proficiency in MS Office Suite (Excel, Outlook, Word, PowerPoint). Experience with marketing automation, CRM (Salesforce), and other tools like Marketo and Clarizen would be preferred.,