Staff, Software Engineer - Servicenow

About Team

Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience. Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart's philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals while striving for excellence. Our team is a big part of making this possible. 

Walmarts Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.  

What you will do

• You will work with the multiple teams and guide them on technical aspects, set quality standards and participate in design discussion and drive technical decisions
• Architecture & Design Reviews across teams
• Code Reviews across teams
• Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products.
• Drive design, development, implementation and documentation
• Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide.
• Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
• Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• You will use your engineering experience and technical skill to develop highly scalable and robust solutions. You will work with Engineering Lead/architect.
• Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
• Work with senior leadership to chart out the future roadmap of the products
• Participate in hiring and build teams enabling them to be high performing agile teams.
• You will help and participate with the teams that leverage and contribute to open source technologies to Make impact on a global scale 
• Interact closely for requirements with Business owners and technical teams both within India and across the globe.

What you will bring

• B.Tech. / B.E. / M.Tech. / M.S. in Computer Science
• 10+ years of experience in design and development of highly -scalable applications and platform development in product based companies or

  R&D divisions using ServiceNow HR Service Delivery and Management.

• Strong computer science fundamentals: data structures, algorithms, design patterns

• Strong proficiency in JavaScript, XML, CSS, HTML, Angular JS, jelly scripting, JSON, SOAP & REST Web Services and thorough understanding of its core principles
• Hands-on experience working on

  ServiceNow HRSM Module Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration

• Should have an understanding of

  ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules, Script Includes, ACLs, Roles etc

  . Uni and bidirectional integration using SOAP and REST messages/web services and Mid Servers.
• Experience on ServiceNow recent features like Agent Workspace, Integration Hub, Manager’s Hub, Advanced Work Assignment would be helpful.
• Experience around ServiceNow Performance Analytics, Virtual agent, AI/ML to improve user’s experience would be appreciated.
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments and especially on SSO process
• Demonstrated ownership for development and design of a few modules/features in a product.
• Hands on development skills to prototype technical solutions.
• Ability to adapt to change quickly, willingness to learn new and emerging technologies
• Good communication and interpersonal skills
• Awareness of Agile (Scrum) methodologies by using tools like JIRA.
• Ability to work independently as well as a team player.

About Walmart Global Tech

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.