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5.0 - 10.0 years
17 - 22 Lacs
Pune, Bengaluru
Work from Office
Find below the Job Description: Shift timing - 2PM to 11 PM Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred)
Posted 3 weeks ago
10.0 - 15.0 years
40 - 75 Lacs
Bengaluru
Work from Office
About Team Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience. Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart's philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals while striving for excellence. Our team is a big part of making this possible. Walmarts Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. What you will do You will work with the multiple teams and guide them on technical aspects, set quality standards and participate in design discussion and drive technical decisions Architecture & Design Reviews across teams Code Reviews across teams Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products. Drive design, development, implementation and documentation Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide. Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives. You will use your engineering experience and technical skill to develop highly scalable and robust solutions. You will work with Engineering Lead/architect. Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines. Work with senior leadership to chart out the future roadmap of the products Participate in hiring and build teams enabling them to be high performing agile teams. You will help and participate with the teams that leverage and contribute to open source technologies to Make impact on a global scale Interact closely for requirements with Business owners and technical teams both within India and across the globe. What you will bring B.Tech. / B.E. / M.Tech. / M.S. in Computer Science 10+ years of experience in design and development of highly -scalable applications and platform development in product based companies or R&D divisions using ServiceNow HR Service Delivery and Management. Strong computer science fundamentals: data structures, algorithms, design patterns Strong proficiency in JavaScript, XML, CSS, HTML, Angular JS, jelly scripting, JSON, SOAP & REST Web Services and thorough understanding of its core principles Hands-on experience working on ServiceNow HRSM Module Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration Should have an understanding of ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules, Script Includes, ACLs, Roles etc . Uni and bidirectional integration using SOAP and REST messages/web services and Mid Servers. Experience on ServiceNow recent features like Agent Workspace, Integration Hub, Manager’s Hub, Advanced Work Assignment would be helpful. Experience around ServiceNow Performance Analytics, Virtual agent, AI/ML to improve user’s experience would be appreciated. Understanding accessibility and security compliance User authentication and authorization between multiple systems, servers, and environments and especially on SSO process Demonstrated ownership for development and design of a few modules/features in a product. Hands on development skills to prototype technical solutions. Ability to adapt to change quickly, willingness to learn new and emerging technologies Good communication and interpersonal skills Awareness of Agile (Scrum) methodologies by using tools like JIRA. Ability to work independently as well as a team player. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Posted 1 month ago
6.0 - 9.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Role & responsibilities Servicenow Developer with GRC or IRM module. Job Locations-Bangalore/Hyderabad/Chennai/Mumbai/Pune/Gurgaon/Kolkata Preferred candidate profile
Posted 1 month ago
3.0 - 8.0 years
15 - 25 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com
Posted 1 month ago
3.0 - 8.0 years
15 - 25 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com
Posted 1 month ago
2.0 - 7.0 years
15 - 25 Lacs
Pune, Bengaluru
Work from Office
Role Responsibilities: The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Requirement: Candidate should have the ability to perform in a dynamically changing environment Minimum 2 years of implementation/customization experience on ServiceNow Exposure on ServiceNow integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL ITIL/ServiceNow certifications will be an added advantage. Excellent Communication Skills Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (Preferred) Other Service-Now Certifications (Preferred) Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills
Posted 1 month ago
8.0 - 13.0 years
37 - 50 Lacs
Noida, Chennai, Bengaluru
Hybrid
SNOW DEVELOPER Basic Requirements: Minimum 4+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management,Training freshers, coaching analysts and conducting interviews or participation in hiring drives.
Posted 2 months ago
5 - 10 years
17 - 32 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Skill: Servicenow Custom Apps Developer Experience Range :5 to 12 yrs Job Location: PAN India Interested candidates can send resumes to sangeetha.spstaffing@gmail.com
Posted 2 months ago
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