Staff Inbound Product Manager - Generative AI Experiences

Job Description

Build the foundational AI products that will define the landscape of enterprise AI. Own and influence the roadmap for the Agentic AI tools for ServiceNow Manage the entire product lifecycle for AI-based products, from ideation to launch, while defining strategies and executing product plans. Collaborate with data scientists, machine learning engineers, and UX teams to develop AI and LLM capabilities at the platform level, enhancing offerings on the ServiceNow platform. Partner with cross-functional teams, including sales, marketing, and customer success, to ensure product-market fit and drive user adoption through deep customer engagement. Establish and Track metrics to measure the success and impact of AI products Stay at the forefront of Generative AI and Agentic AI technologies ensuring that our products remain competitive and differentiated in the enterprise software space. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. Experience in Leading, growing, building, managing, and scaling world-class enterprise SaaS products as Product Manager Minimum 8+ years of Product Management experience and 10+ years of overall experience At least 2+ years of experience in building or Exposure to Products, Platforms & Technologies used in the AI/ML development cycle Should have worked on at least one end-to-end AI/ML Solution as a Product Manager, Data Scientist, UX Designer or ML Engineer Strong technical communication skills to drive and deliver AI Products for AI Builders Nice to Have Experience in delivering user experience improvements with Generative AI Exposure to AI Research and LLMOPs ecosystem Bachelors degree in computer science or related field MBA from the Tier-1 Institutes