Sr.Executive Operations (Education industry)

Job Title :

Job Type :

Reporting to Asst. Manager - Operations

Experience :

Location:

Looking for Immediate joiners or in 15 Days

Will also work very closely with :

AREAS OF RESPONSIBILITY (Key Activities)

Collaborative Program Operations:

Management of Program Semester Calendar :

Faculty Support :

Assigning of Faculty & Learning Facilitator (LF) / Teaching Assistants (TA) for

Courses and Releasing Offer Letter on Guest Faculty Portal.

Providing administrative support to Off Campus & Guest Faculty and Learning

Facilitators (LF) / Teaching Assistants (TA) in their assigned programs.

Organizing periodic Faculty and Teaching Assistants (TA) / Learning Facilitator (LF)

meetings.

Collating and sharing of Student Class Attendance & Exam Reports with BDMs and

Collaborative Organization SPOCs

Processing of Honorarium Payment requests on time for Guest Faculty & Learning

Facilitator (LF) / Teaching Assistants (TA).

Communication:

(EC2) & Comprehensive (EC3) Exams, Opening up of Re-Evaluation window, Results

Declaration for Semester and the Opening up of subsequent Semester Registration.

Examinations & Evaluations Sharing the Data with Exam Team and Exam Service Provider, Student Communication on Hall Ticket and Exam Center Allocation, Exception Handlings for Exams, Assign and Mapping of Faculty & Learning Facilitator (LF) / Teaching Assistants (TA) for Evaluation, Tracking of Evaluation Status, Finalized Evaluation Results need to be

shared with EVM Team for enabling Course-wise Grading for faculty, Follow up with

faculty for grading, Communication on Results declaration and Grades Publishing.

Coordination with Back Office Cells :

Qualification and Personal Profile :

• Graduate from a reputed institute
• Minimum 2-5 years of post-qualification work experience in Education Operations in
• Universities, Technology Training Companies / Test Preparation Companies / Skill
• Development Companies / Education Companies.
• Candidates with experience in L&D and Training Operations management with large IT
• Corporations will also be considered for the role.

Other Skill and Ability Requirements :

• Best Practices in Customer Relationship Management, Adherence and Improvement of
• Standard Operating Procedures, Readdressing of Customer Grievance System, Vendor
• Management, Proficient at MS-Excel
• Process Orientation, Planning and Organizing Skills, Working with cross functional
• team, Excellent Verbal and Written Communication skills, Service Orientation

Interested candidates can reach us 9394368397 |