SRE (Python)

Responsibilities:

• Responsible, as part of that team, for all stages of design and development and operation for the solution Observability stack, which monitors and alerts the Customer Experience Platform, a complex set of products and platforms, hosted on internal cloud. This includes solution design, analysis, coding, testing, and integration.
• Collaborates with multiple project teams, internal and outsourced development partners.
• Reviews and evaluates designs and code for compliance with systems design and development guidelines and standards, with emphasis on solution reliability; provides tangible feedback to improve product quality and mitigate failure risk.
• Responsible for troubleshooting infrastructure/application issues with our partner vendors
• Drives innovation and integration of new technologies into projects and activities in the software systems design organization.
• Provides guidance and mentoring to less- experienced staff members.
• Should be able to do on call duty (rotation basis among team members).

Requirements:

• Bachelors or masters degree in Computer Science, Information Systems, or equivalent knowledge / experience.
• Typically, 5-10 years’ experience.

Domain Experience / Knowledge:

• Proven experience with Python desirable

• Proven experience with Linux Operating systems & shell scripting

• Proven experience developing and maintaining containerized applications working with Docker/Docker Swarm/kubernetes desirable
• Proven experience with Monitoring, Alerting and Logging technologies eg Elastic, Prometheus, Grafana
• Proven experience debugging complex issues, root cause analysis and supporting large scale application architectures.
• Be highly motivated and have the ability to self-learn new technologies and processes quickly.
• Proven experience writing production level code in at least one software development language
• Proven experience with Go lang is added advantage.
• Proven experience with GitHub, Jenkins and/or other CI/CD tools with a strong focus on automation
• Proven experience with multiple software systems, applications, design tools
• Experience in overall architecture of software systems for products and solutions.
• Designing and integrating software systems running on multiple platform types into overall architecture.
• Proven ability to identify and implement solutions to technical problems, working independently and leading more junior engineers where appropriate
• Knowledge of Agile based development methodologies (SAFE Framework advantageous)
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate product architectures, design proposals and negotiate options at management levels.

Personal skills and attributes:

• Ability to communicate effectively to management, peers and team members
• Ability to work and deliver in global, cross-functional, and virtual teams
• Demonstrate a strong combination of analytical skills, intellectual curiosity and reporting acumen