Sr. Telecaller

Job Description

Key Responsibilities: Outbound Calls: Making calls to potential leads or existing customers to promote products or services, generate leads, or schedule appointments. Inbound Calls: Handling calls from customers, answering queries, resolving issues, and providing support. Communication: Effectively communicating with customers, using provided scripts and guidelines while adapting to individual needs. Lead Generation: Identifying potential customers and following up to convert interest into sales. Customer Relationship Management (CRM): Updating CRM systems with customer interaction details and lead information. Sales and Customer Service: Depending on the role, telecallers may be responsible for closing sales or providing customer service. Documentation: Maintaining accurate records of call interactions and updates in CRM systems. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Language: Hindi (Required) English (Required) Location: Jammu, Jammu and Kashmir (Required) Work Location: In person