Sr. Technical Product Manager

Job Description SummaryYou will work as a Sr. Technical Product Manager for Marketing web applications, tools and technologies, in partnership with Marketing, Brand and Design stakeholders to gather functional requirements and lead front-end and back-end application design, development and delivery, in collaboration with developers, QA Engineers and Product owners. You will be accountable for Grooming, development & implementation, resulting in secure, high quality and smoother releases; with the goal of driving faster time to production and fewer escaped defects.

Job Description

Roles and Responsibilities:

• Work with Commercial Marketing business stakeholders, Brand champions, Design teams to collect business requirements and KPIs to perform technical grooming and to distill business requirements into releasable features.
• Collaboratively define Personas, Journey Maps, etc. that will be used to guide systems design and prioritize systems capabilities.
• Utilize Design Thinking and business process modeling techniques to facilitate feature story definition. Act as the functional subject matter expert in the assigned domain from IT team.
• Own and drive Drupal and Marketing technologies Solution Architecture.
• Responsible for the over-all success of the Digital Technology WEB team.
• Drive Agile cadences.
• Analyze and optimize process to reduce waste and increase solution effectiveness.
• Engages frequently with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
• Define success metrics for key capabilities and releases; on a monthly/quarterly basis analyze how the product is performing against established KPIs.
• Work with QA leads to help ensure appropriate QA test coverage and support QA automation pipeline buildout.

Qualifications/Requirements:

• Bachelors degree in computer science or STEM Majors (Science, Technology, Engineering and Math)
• 8 years of professional experience in product management, business analysis and requirements definition supporting a systems implementation lifecycle
• 5+ years of previous experience with Drupal CMS, SEO, Analytics, UX/UI and Digital Marketing tools.
• Prior experience as a Full stack developer in marketing technologies
• Experience driving Agile teams implementing web mobile eCommerce solutions.
• Must have had experience launching Digital Marketing Websites from ground-up.
• Must have had experience leading workshops.

Desired Characteristics:

• Strong communication skills in listening, writing, speaking and leadership presentations.
• Work as an individual contributor, as well as lead major backend and frontend development projects as a team with fellow developers.
• Strong desire for continuous learning to pick new tools/technologies.
• High attention to detail is essential with critical thinking ability.
• Must be an active contributor on technological communities/forums

Personal Attributes:

• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
• Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.

Leadership:

• Influences through others; builds direct and "behind the scenes" support for ideas.
• Pre-emptively sees downstream consequences and effectively tailors. influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Participates in technical strategy planning.