Sr. Systems Engineer (NMS)

As a Sr. Systems Engineer at Intuitor, you will be responsible for analysing, designing, installing, configuring, maintaining, and repairing network monitoring infrastructure. You will act as the primary technical contact, providing consultative, proactive, and reactive support to managed services and maintenance accounts. Your key responsibilities include: - Acting as the primary technical contact for consultative support - Providing escalation support for complex network monitoring tools - Reviewing monitoring tools design and configuration - Overseeing the planning, design, and operation of customer network monitoring platform - Participating in the specification of customer requirements for network monitoring solutions - Managing implementation of customer network monitoring projects - Providing technical consulting, implementation, device configuration, and troubleshooting services - Performing advanced-level troubleshooting of network monitoring tools problems - Serving as a liaison to vendors and third-party providers - Providing remote technical assistance to resources and customers - Mentoring other operations resources and acting in a lead technical capacity Qualifications required for this role include: - Bachelor's degree in a technical field - Minimum six years of related practical experience - In-depth knowledge of network monitoring platforms and operating systems - Basic knowledge of Routing and Switching, Voice and Unified Communications, Wireless, Security, and more - Ability to use standard telecommunications and electronic tools - Strong sense of ethics, interpersonal skills, and customer service orientation - Excellent writing, verbal communication, and presentation skills - Ability to manage time effectively and work both independently and as part of a team - Willingness to learn new products and technologies through formal training and self-study - Ability to foster good working relationships with customers and deliver outstanding customer service If you are detail-oriented, methodical, and possess strong technical skills, this role at Intuitor in Bangalore might be the right fit for you. For further details or to apply, please contact careers@intuitorit.com.,