Sr Specialist Software Engineering

Job Description

We are hiring an engineer of ServiceNow development with a strong background in

technical insight in ServiceNow and experience with delivering projects. This opportunity

will support the transformation of our legacy systems to space management module of

Service Now. Along with that work on existing features enhancements, and defect

resolution. The position requires close collaboration with U.S based Solution Architects

team, Product Management, Business Systems, and Operations teams throughout

system development life cycles.

To be successful in this role you have an active background in integration and

orchestrator such as flow designer. When required you will have the capability to

engage at a design & code level. You will have experience in all aspects of the

software development lifecycle and are expected to have good teamwork,

communication, and problem-solving skills. You will need a deep understanding of

software methodologies and the ability to balance technical expertise and acumen.

Additionally, you will be given opportunity to introduce new modules and idea in

ServiceNow which client and product owners can use and enhance their day-to-day

activity.

Roles & Responsibilities:

• Design, develop and implement ServiceNow solutions using Integration, Flow

designer, Orchestration, Custom Application Development, OMT, Process Automation

and other ServiceNow features and functionalities.

• Experience with space reservation, allocation, and utilization tracking features.

• Knowledge of floor plans, locations, room bookings, and occupancy management.

• Understanding of real estate and facilities management processes to bridge technical

and business requirements effectively.

• Collaborate with business analysts, process owners and stakeholders to understand

the requirements and translate them into technical specifications and solutions.

• Guiding a team or team members with technical knowledge and path forward for

implementation

• Follow the best practices and standards for ServiceNow development and ensure the

quality and performance of the deliverables.

• Troubleshoot and resolve issues related to ServiceNow applications and modules, as

well as provide support and guidance to end users.

• Stay updated with the latest ServiceNow releases, features and enhancements and

leverage them to improve the existing solutions or create new ones.

• Provide (technical) leadership to build, motivate, guide, scale, and mentor team

members including performance management coaching.

• Actively participate in daily stand-up meetings

• Leveraging modern technologies such as cloud capabilities from various platforms to

provide efficient solutions.

• Reusing and scaling components to accommodate future growth and eliminate junk

code.

• Support detailed documentation of systems and features.