Providing out of hours cover as agreed with the Team Leader Ensuring consistency across staging/production and Disaster recovery systems as defined in SLA for each setup.
Escalating hardware and system level problems to AMC Vendors. Quarterly patching activity on all servers Attending Hardware failures. Disks, Memory, Power supply, etc. Attending Software Issues. OS level problems, SSH/SFTP problems. Providing CPU, Memory and core utilization of VMWARE instances on daily basis. Performing log movement as per bank policy and managing log movement inventory Working on the requests of development and support team on staging and UAT setup Hardening of servers as per bank policy User administration of all servers Monitoring operating system utilization patterns and preparing reports. Monitoring servers for hardware errors like hard disk, RAM, CPU failures/warnings and notifying appropriate service providers and working on the same till closure. Monitoring NFS/NAS issues. Interface proactively with other Infrastructure support teams such as Database, Network, Storage, Monitoring etc. Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers

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Growel Softech Pvt. Ltd.

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Sr. Software Engineer