Sr. Soft Skill Trainer- Customer Service

As a Sr. Soft Skill Trainer - Customer Service at Let The Trend Media, you will be responsible for conducting training sessions to enhance communication skills and life skills among customer service representatives. Your role will involve implementing effective training programs and strategies to improve customer interactions and elevate service quality. Key Responsibilities: - Conduct training sessions to enhance communication and life skills - Develop and implement effective training programs - Collaborate with teams to improve overall service quality - Utilize strong interpersonal skills to facilitate effective training - Demonstrate exceptional organizational and time management abilities Qualifications: - Proficiency in Presentation Skills and Communication skills - Experience in Training & Development and Soft Skills - Ability to conduct training sessions and enhance life skills - Demonstrated track record of developing and implementing training programs - Strong interpersonal skills with the capacity to collaborate efficiently with teams - Exceptional organizational and time management abilities - Possession of relevant certification or training in soft skill training would be advantageous,