Job
Description
we're looking for a curious and innovative Product Reliability Engineer to join our Middleware team at Visa. Here, you'll be part of a diverse group of problem-solvers who ensure billions of transactions flow seamlessly across the worlds largest payment network. What you'll Do Design for Reliability: Architect and implement solutions that keep Visas middleware services running with Always On availability Automate Everything: Create intelligent automation for monitoring, deployment, and incident response Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents Drive Innovation: Contribute to our evolution from traditional middleware to cloud-native solutions Collaborate Globally: Work with talented engineers across the world to build, support, and deploy middleware services. Why you'll Love It Real Impact: Your code will help process millions of transactions, enabling commerce worldwide Growth Opportunities: Regular learning sessions, mentorship programs, and exposure to cutting-edge technology Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving The Team Culture you'll join a collaborative team that: Celebrates diverse perspectives and approaches to problem-solving Values teaching and learning from each other Promotes work-life balance and sustainable on-call rotations Encourages innovation and experimentation Champions personal growth and career development Impact Growth In this role, you'll: Shape the reliability standards for global payment systems Mentor and be mentored by talented engineers Drive automation and observability initiatives Influence architectural decisions Build systems that process billions in transactions Basic Qualifications: 3 or more years of work experience with a Bachelor s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Core Skills: 3+ years of experience with modern middleware technologies. These might include (Tomcat, Apache, Springboot, SQS, JBoss, IBM MQ, IBM DataPower, Hazelcast, Flink, Connect Direct, SSL) Understanding of Linux/Unix systems, networking, cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and infrastructure-as-code tools (Terraform, Ansible). Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin). Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar. Technical Areas Youll Grow In : Cloud & System Architecture: Design scalable, resilient systems across hybrid cloud platforms (AWS, GCP, Azure) AI/ML Operations: Support and optimize ML model deployment pipelines and monitoring systems Observability & Performance: Master advanced monitoring, tracing, and performance optimization techniques Automation & Intelligence: Build smart alerting systems and automated remediation workflows Distributed Systems: Design and maintain globally distributed payment processing systems What Makes You Thrive: Youre energized by solving complex problems You believe in automation over manual processes You enjoy mentoring others and sharing knowledge Youre comfortable with ambiguity and rapid change You value building reliable systems over quick fixes
