Work from Office
Full Time
What youll do
We are seeking a highly skilled Senior Software Development Engineer in Test (SDET) to join our Quality Engineering team, focusing specifically on applications utilized by Customer Success and Service organizations. The ideal candidate will have deep expertise in test automation, particularly within the Salesforce platform (Service Cloud, Experience Cloud, and related integrations). You will be responsible for designing, developing, and maintaining scalable and robust test automation frameworks to ensure the reliability, performance, and quality of our critical customer-facing solutions and their underlying technologies.
This position is an individual contributor role reporting to Director, IT - Application Productivity Engineering.
Lead the design, development, and maintenance of scalable and reusable test automation frameworks for core Customer Success and Service applications built on Salesforce
Develop automated test suites for UI, API, and backend components across Salesforce Clouds (Sales, Service, Experience)
Implement CI/CD pipelines to ensure automated testing is seamlessly integrated into the development and deployment lifecycle, promoting shift-left quality practices
Collaborate closely with product managers, developers, and platform architects to understand requirements and integrate comprehensive test strategies into agile delivery
Conduct code reviews, mentor junior team members, and provide technical leadership in test design, test data management, and automation best practices
Drive the implementation of performance testing strategies (e.g., load, stress testing) for Salesforce-integrated applications and high-volume data operations
Partner with Customer Success and Business teams to standardize quality practices and report on overall application quality metrics and KPIs
Own test coverage metrics, dashboarding, and quality reporting to leadership
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.
What you bringBachelors or Master s degree in Computer Science, Engineering, or a related field
5+ years of experience in QA/SDET roles with at least 3 years focusing on test automation for enterprise applications
Strong proficiency in a programming language such as Python for building automation frameworks
Deep experience with UI automation tools like UI Path and API automation tools like Postman, RestAssured, or similar for testing Salesforce integrations
Experience in testing systems leveraging Robotic Process Automation (RPA) tools (e.g., UI Path)
Hands-on experience with Salesforce platform testing, including Apex testing, and working with Salesforce environments (Sales, Service, Experience Clouds)
Extensive experience with CI/CD tools (GitLab CI) and Git-based version control
Deep understanding of QA best practices, testing methodologies, and Agile/Scrum frameworks
Active Salesforce certifications (e.g., Platform Developer I, Administrator)
Experience with Performance Testing tools such as JMeter or k6
Experience testing platforms used by Customer Success teams (e.g., Salesforce Service Console, or applications integrated with tools like Gainsight)
Knowledge of DevSecOps, security testing practices, or Test Data Management strategies
Docusign
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Practice Python coding challenges to boost your skills
Start Practicing Python Now
bengaluru
7.0 - 12.0 Lacs P.A.
4.0 - 8.5 Lacs P.A.
9.0 - 14.0 Lacs P.A.
bengaluru
5.0 - 7.0 Lacs P.A.
bengaluru
6.0 - 13.0 Lacs P.A.
4.0 - 7.0 Lacs P.A.
bengaluru
7.0 - 12.0 Lacs P.A.
hyderabad
3.0 - 7.0 Lacs P.A.
4.0 - 8.0 Lacs P.A.
6.0 - 9.0 Lacs P.A.
