Sr. Sales Associate (Showroom Sales)

Company Description

Rambhajo's is a renowned jewellery business established in Jaipur, Rajasthan in 1921, specializing in Jadau, Polki, Kundan, Meena, Rosecuts, and Diamonds Jewels. With a rich legacy spanning over 100 years and serving over 1.15 million customers across 5 continents, we are dedicated to crafting high-quality authentic jewellery. Rambhajo's uses only natural diamonds, polkies, and gold to create exquisite ornaments, continuing the legacy of our founder, Shri Shri Kishan Gilara, and his devotion to Lord Ram.

Skills & Qualities Required:

● Strong styling, interpersonal and communication skills

● Passion for jewellery and luxury retail

● Attention to detail

● Sales-driven with a customer-centric approach

● Ability to handle HNI’s and high value transactions with professionalism

● Well Mannered and Polished Appearance

● Patience, adaptability and strong work ethics

Key Responsibilities:

1. Customer Assistance & Sales

● Greet customers and create a welcoming atmosphere.

● Understand and note customer needs and details.

● Assist with try-ons and provide styling advice.

● Drive sales through persuasive communication and product knowledge.

● Educate customers on jewellery care and maintenance.

● Upsell and cross-sell to maximize revenue.

2. Client Relationship Management

● Build rapport with customers to encourage repeat business.

● Maintain customer records and follow up on inquiries.

● Provide after-sales service and address concerns professionally.

3. Store Operations & Merchandising

● Ensure jewellery displays are attractive and well-maintained.

● Assist with inventory management and stock replenishment.

4. Post Sale Process

● Assisting Sales Person with post sale process.

● Client Documentation.