Sr. Program Manager

Role Overview: As an Ecommerce Program Manager, you will lead and manage a team of project managers within the Ecommerce division. Your role involves overseeing delivery strategies, process design, client relationships, and vendor management to ensure the successful execution of key initiatives. Your deep understanding of Ecommerce, retail, and brand experience will be crucial for driving innovation and competitive advantage. Key Responsibilities: - Lead and manage a team of project managers to effectively coordinate and deliver Ecommerce initiatives. - Oversee the design and execution of end-to-end delivery strategies for Ecommerce projects aligned with business objectives and KPIs. - Develop and implement process improvements and best practices for Ecommerce project delivery and team collaboration. - Act as the primary point of contact for clients, maintaining strong relationships and ensuring client satisfaction throughout the project lifecycle. - Manage vendor relationships, including selection, negotiation, and performance oversight to ensure quality, cost-effectiveness, and timely deliverables. - Collaborate with cross-functional teams to drive Ecommerce initiatives from concept to execution. - Stay updated on industry trends, emerging technologies, and best practices in Ecommerce to drive innovation. - Ensure the Ecommerce platform delivers seamless, scalable, and user-friendly customer experiences. - Manage risks, resolve issues effectively, and track project performance to provide actionable insights. Qualification Required: - Bachelor's degree in Business, Marketing, Technology, or a related field. - Minimum 10 years of experience in Ecommerce program management, with a strong background in retail or brand management. - Proven experience in managing project managers and delivering large-scale Ecommerce initiatives. - Strong understanding of Ecommerce platforms, digital marketing, customer experience, and technology solutions. - Excellent vendor management skills and a history of successful partnerships. - Strategic thinking, problem-solving abilities, and exceptional communication skills. - Ability to manage multiple priorities, meet deadlines in a fast-paced environment, and mentor teams towards achieving business goals.,