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Here Technologies
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Sr IT Operations Engineer

Sr IT Operations Engineer

Here Technologies

5 - 10 years

7 - 12 Lacs

mumbai

Posted:None| Platform:

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Skills Required

automation change management powershell configuration management control-m scheduling itil it operations monitoring python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Maintain and support AWS infrastructure including EC2, VPC, ALB/ELB, and IAM (roles, policies, access control), by applying professional-level technical skill and judgment for non-routine technical solutions
Manage and troubleshoot batch processes using BMC Control-M
Automate operational tasks using Bash, Python, PowerShell, and tools like Terraform (OpenTofu) and Ansible
Administer Linux and basic Windows systems, including software installation and configuration
Leverage basic Kubernetes (K8s) knowledge for container-based workload support
Monitor, tracks and records system performance and utilization metrics, respond to incidents, and ensure high availability
Participate on-call rotation
Communicate and collaborate with cross-functional teams to drive stability, scalability, and automation

Who are you?

5+ years of experience in IT operations, infrastructure, or cloud engineering roles
Strong working knowledge of AWS services including EC2, VPC, ALB/ELB, and IAM
Proficiency in Linux system administration and troubleshooting
Experience with scripting and automation using Bash, Python, and PowerShell
Familiarity with Infrastructure as Code (IaC) using Terraform (OpenTofu)
Hands-on experience with BMC Control-M for batch job scheduling and management
Some experience with Windows OS for basic troubleshooting and configuration
Comfortable with a rotational on-call schedule
Basic understanding of Kubernetes (K8s) environments
Experience with Ansible for configuration management
Exposure to CI/CD tools, DevOps practices, and monitoring systems (e.g., CloudWatch, Prometheus)
Ability to work independently, prioritize tasks, and manage time effectively
Understanding of ITIL, incident, and change management practices

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

We are looking for a skilled and motivated

Sr. IT Operation Enginee

r to join our infrastructure and operations team. This role is vital to the ongoing stability, scalability, and automation of our cloud and on-premises systems. You're responsible for utilizing complex, flexible, efficient, and cost-effective technical capabilities to launch, deliver, operate, monitor, process, manipulate, and support the data or technology platforms that HERE s commercial products rely on, while also maintaining AWS infrastructure (including EC2, VPC, ALB/ELB, IAM), managing batch processes using BMC Control-M, and automating operational workflows. You ll also participate in a shared on-call rotation approximately every 6 weeks to support production systems.

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Sr IT Operations Engineer