Sr. IS Service Owner - SAP Global Application Platforms

This Position reports to: IS Domain Owner

Owns E2E platform services within SAP GTS, DMS, GRC and Solman Application lifecycle Managment. Focuses on innovation, performance, account management, portfolio management, Service design, Demand and escalation management, stakeholders & expectation management, financial management, resource management and cross-platform technology enablement across the enterprise

• Leads the global ownership and strategic direction for SAP platforms including GRC, GTS, Solution Manager (SolMan), and assurance services such as User Access Management (UAM), audit compliance, and controls governanceensuring alignment with ABBs enterprise IT, security, and regulatory strategies.
• Defines and drives platform strategy and innovation, modernizing core systems through automation, cloud readiness, and enhanced user experiences, while balancing performance, compliance, and operational risk.
• Owns the full lifecycle management of SAP platform servicesgoverning architecture, delivery, upgrades, integration, and supportto ensure resilience, scalability, and business continuity across global operations.
• Provides leadership and influence across high-stakes stakeholder groups, including Business Area CIOs, Cybersecurity, Internal Audit, Legal, Enterprise Architecture, and Process Ownersbuilding trust through transparency, insight, and execution excellence.
• Manages financial performance of services, ensuring cost optimization, value realization, and return on investment across the SAP platform landscape and assurance portfolio.
• Oversees platform-level compliance and assurance capabilities, ensuring SOX, ISO, GDPR, and other regulatory requirements are met through continuous monitoring, secure design, and audit-readiness of platforms and processes.
• Drives innovation and future-readiness through the evaluation and adoption of emerging SAP capabilities (e.g., GRC enhancements, SolMan to Cloud ALM transitions, AI in access control), enabling ABBs journey toward a secure and intelligent enterprise.
• Leads risk identification and mitigation efforts, proactively managing deviations, audit findings, and control weaknesses through structured action plans and stakeholder engagement.
• Fosters cross-functional collaboration across Infrastructure, Security, ERP, Application, and Compliance teams to deliver integrated, compliant, and high-performing platform services.
• Acts as a thought leader and transformation agent, championing platform simplification, governance maturity, and continuous improvement to support ABBs evolving digital and regulatory landscape.