Sr Insurance Associate

As a Customer Implementation Specialist at MetLife, you will play a crucial role in assisting with the management, processing, and documentation of customer implementations and variances. Your responsibilities will include: - Ensuring that requested variances/updates are handled timely and accurately to meet our customer needs while staying within all compliance and regulatory requirements. - Reviewing, investigating, and responding to questions related to individual change requests, identifying gaps in content or inefficiencies in proposed processes, and recommending alternative solutions. - Collaborating with multiple partners for the investigation, analysis, and development of non-standard process and correspondence requests, such as claim operations, customer delivery, and legal. Working with all parties to ensure agreement and sign off on the final outcome. - Communicating information to requestors and other business partners to help resolve inquiries related to requested changes for processes and/or correspondence. Additionally, you may be required to perform other duties as assigned or required. About MetLife: MetLife, recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's Best Workplaces, is a leading financial services company providing insurance, annuities, employee benefits, and asset management globally. With operations in over 40 markets, MetLife holds leading positions in the United States, Latin America, Asia, Europe, and the Middle East. MetLife's purpose is simple - to help colleagues, customers, communities, and the world create a more confident future. United by purpose and guided by empathy, we are inspired to transform the next century in financial services. Join us at MetLife, where it's #AllTogetherPossible.,