Sr HR Technology Analyst

Job Description

Position Overview: At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.The Sr HR Technology Analyst will be a critical role in leading the development, implementation, and management of the people technology stack at GHX. This position serves as a subject matter expert for all HR systems and uses their expertise to drive processes and improvements to deliver an amazing employee experience. Through thorough research and self-discovery, the Sr HR Technology Analyst will provide support, advice, and guidance to projects, implementations, and system maintenance impacting all global people technology systems. The ideal candidate will possess a strong attention to detail with a great enthusiasm for global solutions, helping employees, collaborating with team members, and challenging the status quo. What You ll Do in this Role: Dayforce Technical Management (50%) Configures, manages and troubleshoots Dayforce, including workflows, GHX specific configuration, fast formulas and extensions. Manages the data connections (API) between Dayforce and other systems such as Greenhouse, benefit carriers, etc. Provides Dayforce technical expertise and consultation in partnership with the SR HR Technology Partner NAM Partners with SR HR Technology Partner in NAM to implement global projects. Leads project management for new HR technology project/enhancement requests from initiation through post implementation support including documenting requirements and leading configuration, testing, and deployment Supports employees through management of HR ticketing system (JIRA) and leverages knowledge to reduce ticket volume and improve system reliability Constantly shares knowledge and provides mentorship and training to functional system administrators and end users Configuration and Maintenance (40%) Executes system enhancements, including new functionality rollouts and modifications of existing functionality and coordinates and performs in-depth tests, including test documentation and post-implementation support Consistently researches, reviews, and analyzes the effectiveness and efficiency of the existing HRIS system. Proactively proposes new ideas to increase self-service and automation Documents processes, develops audits, and ensures that processes and procedures adhere to defined audit and internal controls Prioritizes data integrity and develops processes and procedures to ensure accurate data transfer and smooth integration with downstream applications. Other Duties as assigned (10%) Knowledge and Skills Organized self-starter with strong initiative, demonstrates a sense of urgency and proactively escalates issues in a timely manner. Expert ability to lead and manage multiple, global projects and competing priorities; ensures projects are delivered on time and within scope; proactively communicates status updates and roadblocks. Results and customer service oriented; assumes ownership for assigned deliverables. Detail oriented with the ability to problem solve and maintain a high level of accuracy. Communicates complex processes and presenting programs to employees of varying demographics (technical/non-technical). Demonstrates expert knowledge of HR and payroll processes and their impacts to system administration Demonstrates effective interpersonal skills, exhibiting the ability to maintain relationships with internal and external parties. Ability to confidently use personal judgement that reflects GHX values and professional ethical standards. Demonstrates intense focus on customer service and working effectively with multiple people, departments and levels within organization. Ability and willingness to occasionally work flexible hours with our global workforce. Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts. Required Experience Bachelor s degree, or equivalent experience, in Human Resources, Information Technology, Engineering, or other related field. 7+ years experience managing global HR systems including experience leading implementations and project management. 5+ years experience with Ceridian s Dayforce We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants. Key Differentiators PMP Experience with Greenhouse Applicant Tracking System (ATS) Experience with AI in HR technology systems GHX: Its the way you do business in healthcare Disclaimer