Sr. Extend Services Consultant - Workday Success Plans

• Guide customers through Workday configuration, providing expert advice and best practices.
• Demonstrate Workday capabilities and lead customers towards optimal solutions.
• Resolve product configuration challenges and optimize solutions to meet business needs.
• Cultivate strong customer relationships through effective communication, presentations, and consultations.
• Develop and deliver webinars that showcase Workdays potential for achieving business goals.
• Champion Workday product expertise, staying current with Workday certifications and the product roadmap.
• Keep up with industry best practices and engage with customers on relevant topics.
• Contribute to programs that drive customer feature adoption.

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Provide one-on-one customer configuration designs
• Deployments including full deployment of Workday features

About You

Basic Qualifications for Integrations Consultant :

• 2 years of Extend experience,preferably Workday Extend certified.
• 6 years of Workday Integrations experience
• Overall 8+ years of experience in consulting or customer-facing environments
• Hands-on experience with web services/application types (REST or SOAP).
• Familiarity with data formats (JSON, XML).
• Proficiency in Java, JavaScript, Python, or similar programming languages.
• Interest in learning about authentication technologies (OAuth, JWT, etc.).
• A problem-solving mindset and a desire to engage with customers and grow professionally.

Other Qualifications:

• Certified or ability to certify in Orchestrate for Integrations (O4I).
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations for our customers
• Ability to multitask and work on multiple engagements and deliverables simultaneously
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision-making
• Excellent verbal and written communication skills in English