Posted:3 months ago|
Platform:
Work from Office
Full Time
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.
FAREPORTAL HIGHLIGHTS:
Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.
* Report daily unreported refunds and rejected refund to Billing finance team for further action.
* Report overcharged payment to audit team for further action.
* Preparing refund variance cases and report to concerned team for action on daily basis.
* Report unreported payment to AR Team for collection on daily basis.
* Duplicate RRF report on time to BART team.
* Report payment and refund related to chargeback to CBDM team for further action.
* Doing merchant reconciliation on daily basis and escalate payment and refund related discrepancy to relevant teams.
* Report daily unreported refunds and rejected refund to Billing finance team..
* Report invisible charge and double charges to audit team for review.
* Report short charge and over charge on daily basis between ERP and TMS report.
* Report negative amount closed on TMS on daily basis to audit team for further action.
* Tech issue reported and fixed
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.
Fareportal
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