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Sr Engineer - Network Operations & Support

Sr Engineer - Network Operations & Support

Tata Communications

0 years

0 Lacs

pune maharashtra india

Posted:5 days ago| Platform: Foundit logo

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Skills Required

conditional access message trace microsoft 365 admin center security and compliance tasks dlp alerts onedrive o365 migrations teams exchange admin center retention policies license assignments mailbox moves spam quarantine o365 administration teams admin center audit logs ediscovery

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Provide L2 technical support for Microsoft 365 workloads including Exchange Online SharePoint Online OneDrive Teams Intune and Azure AD

Troubleshoot and resolve complex issues related to Mail flow message trace spam quarantine
Teams calling collaboration SharePoint OneDrive access sync issues Authentication conditional accessLicense assignments and user provisioning Perform O365 administration via Microsoft 365 Admin Center Exchange Admin Center Teams Admin Center and Azure ADHandle escalations from L1 and work with L3 Engineering for unresolved issuesSupport user account management password resets MFA setup conditional access troubleshooting device compliance checks Manage security and compliance tasks such as DLP alerts retention policies eDiscovery and audit logs review as per defined guidelines Monitor service health downtime alerts and communicate updates to stakeholdersAssist in O365 migrations mailbox moves and data recovery operationsMaintain documentation for SOPs troubleshooting steps and knowledge base articlesEnsure adherence to SLA and maintain incident records with clear RCA descriptions

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Sr Engineer - Network Operations & Support