7 O365 Administration Jobs

Job Description Job Overview : We are seeking dedicated System Engineers at L1 and L2 levels to join our expanding managed IT services team. Our ideal candidates will thrive in a fast-paced, client-focused environment where technical excellence and exceptional service delivery are paramount. Youll be joining a collaborative team that values innovation, continuous learning, and professional growth while working with cutting-edge technologies and enterprise-level infrastructure. Key Responsibilities Provide remote and on-site support for desktops, laptops, and peripherals. Diagnose and troubleshoot hardware, software, network, and system issues. Configure, install, and maintain Outlook, O365 applications, and other enterprise software. Assist in email account setup, troubleshooting, and O365 administration. Support Windows OS, network connectivity, printers, and other IT assets. Ensure timely resolution of technical issues and maintain documentation. Provide technical guidance to end-users and assist in IT process improvements. Collaborate with internal IT teams to ensure smooth operations and issue resolution. Key Skills & Qualifications 1+ year of experience in Desktop Support / Technical Support. Strong remote support & troubleshooting skills. Hands-on experience with Outlook configuration & O365 administration. Knowledge of Windows OS, Active Directory, and basic networking. Ability to resolve hardware and software issues efficiently. Strong communication & problem-solving skills. Customer-centric approach with a passion for IT support. Why Join Us Operational Impact Lead comprehensive IT support initiatives that directly enhance organisational productivity and technology reliability across diverse industries. Innovation & Technology Work with advanced support tools and methodologies in a dynamic environment alongside experienced IT professionals and cutting-edge technologies. Professional Growth Opportunity to expand expertise in enterprise support management, compliance frameworks, and strategic IT operations with clear advancement paths. Competitive Compensation Attractive salary package with comprehensive benefits, performance-based incentives, and recognition programs for outstanding contributions. Collaborative Culture Join a technology-forward team environment that values operational excellence, continuous improvement, and professional development in IT support services. Global Exposure Work with international clients across the UK and US markets, gaining valuable experience in diverse business environments and industry best practices. Go Back Show more Show less

You will be part of a growing team of System Engineers at L1 and L2 levels in our managed IT services department. In this role, you will excel in a dynamic and client-centric setting that prioritizes technical expertise and exceptional service delivery. Working alongside a collaborative team, you will have the opportunity to innovate, learn continuously, and develop professionally while engaging with cutting-edge technologies and enterprise-level infrastructure. Your main responsibilities will include providing both remote and on-site support for desktops, laptops, and peripherals. You will be tasked with diagnosing and troubleshooting hardware, software, network, and system issues, as well as configuring, installing, and maintaining Outlook, O365 applications, and other enterprise software. Moreover, you will assist in email account setup, troubleshooting, and O365 administration, support Windows OS, network connectivity, printers, and other IT assets, ensure timely resolution of technical issues, and maintain documentation. Additionally, you will offer technical guidance to end-users and contribute to IT process enhancements, collaborating with internal IT teams to ensure operational smoothness and issue resolution. To qualify for this role, you should have at least 1 year of experience in Desktop Support / Technical Support, possess strong remote support and troubleshooting skills, and have hands-on experience in Outlook configuration and O365 administration. Knowledge of Windows OS, Active Directory, and basic networking is essential, along with the ability to efficiently resolve hardware and software issues. Strong communication and problem-solving skills, a customer-centric approach, and a genuine passion for IT support are also key qualifications. Joining us will allow you to lead impactful IT support projects that enhance organizational productivity and technology reliability, work with advanced tools and methodologies alongside experienced professionals and cutting-edge technologies, and grow professionally by expanding your expertise in enterprise support management, compliance frameworks, and strategic IT operations. You will benefit from a competitive compensation package including attractive salary, comprehensive benefits, performance-based incentives, and recognition programs for exceptional contributions. Moreover, you will be part of a collaborative and technology-forward team culture that values operational excellence, continuous improvement, and professional development in IT support services. Lastly, you will gain global exposure by working with international clients across the UK and US markets, providing valuable experience in diverse business environments and industry best practices.,

As a Network Administrator, you will be responsible for maximizing network performance through monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization. You will undertake data network fault investigations in local and wide area environments using information from multiple sources. Additionally, you will secure network systems by establishing and enforcing policies, defining and monitoring access, supporting and administering firewall environments in line with IT security policy, and upgrading data network equipment to the latest stable firmware releases. You will also configure routing and switching equipment and firewalls, provide remote IT support to on-site engineers and end users during installation, and undertake capacity management and audit of IP addressing and hosted devices within the network. In the role of System Administrator, you will establish the Windows/Linux server environment by designing systems, configuration, directing system installation, and defining, documenting, and enforcing system standards. You will also focus on maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization. Similarly, you will undertake data network fault investigations in local and wide area environments using information from multiple sources, secure network systems by establishing and enforcing policies, define and monitor access, support and administer firewall environments in line with IT security policy, and upgrade data network equipment to the latest stable firmware releases. Moreover, you will configure routing and switching equipment and firewalls, provide remote IT support to on-site engineers and end users during installation, and undertake capacity management and audit of IP addressing and hosted devices within the network. The ideal candidate for this position should have a minimum of 3+ years of experience and possess a qualification of BSC/BE/Btech/Diploma/Msc/BCA in IT/CS/IS. Preferred certifications include MCSA/MCSE/MTA/Red hat/CCNA Certified Personal and ISMS implementor/certified personal. The job type is full-time with the requirement to work from the office located in Bengaluru. The required skills include hands-on experience in networking, VPN, routing and switching protocols, configuring and maintaining Firewall, DLP solution, Endpoint Solution, using tools like Wireshark, Packet Analyser, system/network administration, configuring and maintaining Windows Servers, Linux Servers, and administration of O365. Additionally, the role demands flexibility in work timing, strong communication, and documentation skills. If you meet these qualifications and requirements, we encourage you to submit your CV for further consideration.,

As an experienced Windows AD-Admin with over 8 years of expertise, you will be responsible for managing various aspects of Windows administration, security, and authentication. Your role will involve working with Windows AD, domains, DNS, DHCP, forest creation, modification, and integration. Additionally, you should have knowledge of External DNS, NTLM, Kerberos, Certificate Authority, and SAML SSO for security and authentication purposes. In this position, you will also handle Intune administration, Azure AD, and tenant configuration. While expert-level O365 administration is not mandatory, you should have a good understanding and be capable of creating connectors. Familiarity with networking basics such as VLAN, VLAN segmentation, firewalls, and privileged access management is essential. Moreover, your role will require knowledge in SQL administration and experience in Azure administration, including deploying Azure resources, managing Resource Groups (RGs), NSGs, tagging, ARM templates, and VPN gateways. A crucial aspect of this role is having experience in at least one of the following scenarios: 1. Active Directory Forest Trust with Entra Connect Sync, involving establishing a bidirectional forest trust between two AD forests and enabling cross-forest authentication for Entra-integrated and AD-integrated apps. 2. Synchronizing both forests via a single Entra Connect, utilizing a single server to sync objects from both forests to one tenant without a forest trust. 3. Entra Connect Cloud Sync for a Secondary Forest, utilizing Cloud Sync for the secondary forest while maintaining the primary Entra Connect setup, especially suitable for geographically distributed networks and hybrid environments. Your role will be critical in ensuring seamless operations and security across various domains and forests, providing essential support for both legacy and cloud-centric models.,

The primary responsibility of this role is to provide first contact resolution via phone, email, or Teams chat and convey solutions for computer systems, software, and hardware. You are expected to properly escalate unresolved queries to the next level support and track, route, and redirect problems to the correct resources. Additionally, you will write and conduct training sessions for computer users and ensure the daily performance of computer systems. Your troubleshooting skills will be crucial as you will be required to ask the right questions to determine the nature of a problem and walk clients through the problem-solving processes. Face-to-face interaction with clients is also a part of this role. Furthermore, you will be responsible for installing, modifying, and repairing computer hardware and software, as well as troubleshooting computer peripherals for users. Running diagnostic programs, performing general cleanup maintenance tasks, and resolving connectivity issues with Local Area Networks (LAN), Wide Area Networks (WAN), and Wireless access points are also key aspects of this position. You will be expected to maintain a knowledge base of procedures, products, and services for both help desk and self-help tools, follow up with clients, provide feedback, and ensure that problems are resolved satisfactorily. In addition to client support tasks, you will assist in Asset Management Administration, support on-call rotation, and collaborate with IT Infrastructure support teams to enhance technical knowledge. Providing training and mentoring to Level 1 help desk team members, contributing technical guidance and best practices to the team, and assisting in the growth and development of new associates are also part of your responsibilities. Monitoring tickets, managing small IT projects, and ensuring proper escalation and resolution of incidents consistent with agreed SLAs will be required. This role may involve extended periods of sitting or standing and the use of standard office equipment. To excel in this position, you should have proficiency in Microsoft Office, be able to work effectively in a team environment, and demonstrate proven experience in help desk support and desktop support. Strong communication skills, advanced troubleshooting abilities, multitasking skills, good judgment, confidence, and organizational skills are essential. Additionally, having the ability to think from a client's perspective, deliver solutions tailored to various levels of client proficiency, and showcase leadership abilities are crucial for success in this role. A Bachelor's degree or a minimum of 5 years of experience in Client Support/Application Admin is required for this position. Proficiency in Application Support, Helpdesk Support, Desktop Support, Solution Provider, Active Directory, Windows OS, and O365 administration is necessary. Professional IT certifications such as CompTIA A+, Network+, and Microsoft IT Support are a strong plus. Disclaimer: The above description is intended to provide a general overview of the responsibilities associated with this position and should not be considered an exhaustive list. Personnel in this role may be required to perform duties outside their normal responsibilities as needed. Experience: - 5 years of experience in Active Directory, Windows OS, and O365 administration - 5 years of experience in Client Support/Application Admin - 3 years of experience in strong communication skills (verbal, written, presentation) - 5 years of proven work experience in providing help desk support and desktop support Education: - Bachelor's degree or higher Behaviors: - Detail-oriented: Capable of executing tasks with precision and attention to detail - Functional expert: Recognized as a thought leader in a particular subject Motivations: - Self-starter: Inspired to perform independently - Ability to make an impact: Motivated by the opportunity to contribute to project or organizational success,

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution. Mandatory Key Skills SharePoint,Office365 Cloud Services,Technical Support,Project Support,Solution Architecture,Microsoft Office365,O365 Administration*

User management: Develop and manage user accounts, groups, and licenses. Security: Implementing and maintaining security measures to safeguard data Compliance: Ensuring the organisation adheres to regulatory compliance requirements.