Sr Engineer-Captive Operations - Captive Operations

Experience Required: 3+ years in Windows, Linux, Storage, backup, DB Administration and management

Reports To: Security Operations Lead / SOC Manager

Location: Jaipur
Job Type: Full-time, Customer locations

Job Summary:

• We
  are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure.

Key Responsibilities:

Physical Servers & OS:

• Install,
  configure, and maintain physical servers in data center environments.


• Manage
  operating systems (Windows/Linux), including patching, hardening, and performance tuning.


• Perform
  OS upgrades, configuration backups, and lifecycle management.

Backup & Storage:

• Administer
  backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates.


• Manage
  SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management.

Database:

• Support
  database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring.


• Work
  with DBA team to support infrastructure needs related to databases.

Networking:

• Perform
  basic configuration and troubleshooting of switches, routers, firewalls, and load balancers.


• Collaborate
  with network teams to ensure optimal connectivity and performance across environments.

Health Monitoring:

• Implement
  and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG).


• Proactively
  monitor system health and respond to alerts to prevent outages or performance degradation.

Required Skills and
Qualifications:

• Experience
  with server hardware (Dell, HPE, Cisco UCS).


• Strong
  knowledge of Windows/Linux system administration.


• Familiarity
  with enterprise backup and storage solutions.


• Basic
  knowledge of networking fundamentals (TCP/IP, VLANs, routing).


• Hands-on
  experience with monitoring tools and log analysis.


• Good
  scripting knowledge (PowerShell, Bash) for automation.


• Familiarity
  with endpoint/server hardening, system configuration management, and patching.


• Experience
  using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO).


• Ability
  to document policies, procedures, and control deviations.

Preferred Qualifications:

• ITIL
  Foundation or Practitioner certification.


• Experience
  in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government).


• Familiarity
  with ISO 27001, NIST 800-53, or other security frameworks.

Education Requirements :

B.E./B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT

Certification :

• Certifications:
  MCSE, RHCE, CCNA, VCP, or equivalent.