Sr CX Training Professional

Honeywell has introduced Operator Advisor from Experion Highly Augmented Lookahead Operations (HALO) suite. Experion Operator Advisor (OA) is part of Honeywell s comprehensive Operations Excellence service program, which focuses on improving overall operator effectiveness and efficiency. We are looking at passionate, energetic top talent individuals who have will to leading the HALO OA product initiative. Skills and Qualifications: Qualification BE/B. Tech Instrumentation, Electronics, Chemical or Petrochemical 12+ years of industry experience with 10+ years of hands-on experience on site commissioning and troubleshooting for DCS and other systems. In-depth knowledge of Honeywell products and technologies - Experion system, Alarm Management, Historian and other advanced softwares. Refinery operations and process knowledge would be added advantage Awareness of other associated Honeywell products like alarm management, APC etc Good verbal and written communication/presentation skills Behavioral Qualifications: Demonstrated ability to develop and foster strong customer relationships Experience in technical writing and preparation of proposals Strong verbal and written communications skills Strong in stakeholder management Familiarity with industry regulatory requirements and future mandates Ability to achieve results through influence in a matrixed-team environment Ability to communicate effectively across language and cultural barriers WE VALUE Excellent writing and editing skills Knowledge of eLearning course applications, including Lector, Articulate and more Experience with Learning Management Systems Ability to adapt to evolving products and technology Experience as a trainer/educator for technical products Excellent team and communication skills An ability to take initiative and work with limited direction An ability to influence across a broader organization Roles and Responsibilities: Understand customer requirements, evaluate requirement of RQUP with respect to current product offering. Engage with Product team to elaborate customer needs. Prepare and deliver product overview presentation/demo to customers across the globe. Support project deployment at customer site which includes communication with different Honeywell and Non-Honeywell Systems. Work with Offering Manger for Solution conceptualization, design and standardize solutions that meet a customer s needs, requirements and facilitate the development of opportunities. Responsible to drive customer engagement. Work with Offering Manger to design product roadmap. Review/Preparation of Proposal Identification of Scope and customer requirement. Co-ordinate with product team to evaluate architecture requirements. Lead Project /testing team, ensure availability of test set up.