Job
Description
The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. We are seeking a highly skilled and experienced Senior Functional Consultant with expertise in MS Dynamics 365 CRM, Salesforce, Microsoft 365 and associated platforms to lead our team . The ideal candidate will leverage their deep functional knowledge of CRM: MS-Dynamics and other related systems to help clients optimize Sales, Marketing and Legal processes, ensure seamless system integration, and deliver impactful business results. Key Responsibilities include: Provide expert-level support and guidance on MS-Dynamics 365, Salesforce Microsoft 365, PowerApps, SharePoint Advanced, SiteCore ,. Analyse business requirements and translate them into effective MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions. Configure and customize Maconomy modules to meet business needs. Conduct training sessions for end-users and provide ongoing support. Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions with other systems. Develop and maintain documentation for MS-Dynamics 365, Salesforce Microsoft 365, PowerApps processes and configurations. Troubleshoot and resolve issues related to MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions modules. Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions Who You Are Job Qualifications Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Bachelors degree in information technology, Sales/Marketing Legal or a related field. 8+ years of experience as a MS-Dynamics/Salesforce Sr Functional Consultant. MS-Dynamics 365,Salesforce, Microsoft 365, Sitecore, PowerApps, Power Automate/PowerApp Certifications Salesforce : Sales Cloud, Service Cloud, Apex, Aura, LWC, Lightning UI, Lightning development framework, Salesforce APIs, SFDX and Salesforce Package Management, Salesforce Security model Strong understanding of MS-Dynamics, Salesforce Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams and client. Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support. Preferred Technical and Professional Experience Knowledge of industry best practices for CRM MS-Dynamics, Salesforce implementations. Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment, Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins) Ability to manage multiple projects and priorities simultaneously. Strong analytical and critical thinking skills.
