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Sr. Consultant

Sr. Consultant

Opentext

2 - 5 years

4 - 7 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

performance tuning presentation skills sql server ldap troubleshooting dfc dml oracle rdbms information management sql webtop production operations active directory application management recruitment linux cloud operations captiva documentum itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR IMPACT:

The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must.

WHAT THE ROLE OFFERS:

Troubleshoot and find resolutions/workarounds to incidents
Design, develop and test fixes for problems arising on top of customizations to OT products
Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
Work on performance tuning
Performing deployments and applying product patches. Perform Upgrades, Migrations.
Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud, Customer premises, or 3rd party IaaS.
Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.

WHAT YOU NEED TO SUCCEED:

Skill set required:

2-5 years of experience supporting OpenText Captiva (Intelligent Capture) and including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment.

Resource who has clear understanding of
- Captiva architecture
- Captiva Customizations
- Captiva Administration
- Captiva Capture Flow Development
- Captiva various Modules

Should have technical knowledge on Captiva development process[eg: Captiva Capture flow]
Operating Systems: Linux and/or Windows.
Strong troubleshooting skills Maintenance and support
Knowledge of code fixes and packaging releases
Directory Services: Open-LDAP, Active Directory
Knowledge of patching and upgrade
Thorough knowledge of Captiva Administration and Configurations
Proficient in techniques for performance tuning and tuning RDBMS query performance
Database:
MSSQL
,
Oracle
(DML and routine maintenance tasks)
Excellent communication / presentation / verbal and written communication skills.

Definite Plus:

Prior experience working in an ISO27001 certified work environment
ITIL Foundation certification

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