Sr. Client Service Officer

As a Client Relationship Manager at Rao Consultants, your role involves analyzing and evaluating existing client behavior to identify new business opportunities. You will respond to client queries promptly and professionally to convert queries into revenue. Cultivating strong relationships with clients by providing exceptional after-sales service is essential. Key Responsibilities: - Developing strategies to increase customer engagement. - Creating a positive on-boarding experience for new clients. - Regularly interacting with clients through various channels such as telephone calls, emails, or face-to-face meetings. - Ensuring client satisfaction with the company's products and services to enhance client retention and reduce complaint ratio. - Handling client objections and complaints effectively. - Coordinating with internal and external teams to ensure accurate execution and delivery of projects/orders. - Maintaining accurate records of all existing clients. Qualifications Required: - Proven experience in client relationship management or a similar role. - Strong communication and interpersonal skills. - Ability to handle client objections and complaints tactfully. - Excellent organizational and time-management abilities. - Familiarity with CRM systems and practices. - Bachelor's degree in Business Administration or relevant field. Rao Consultants is a dynamic organization that values its employees and offers exciting career opportunities. Join our team by applying now and submitting your details and resume via email at recruitment1@raoconsultants.com. For further inquiries, you can speak with an expert at +91 7573 001 740 or chat with us at +91 7573 008 888.,