Job
Description
What you will do In this vital role you will be a part of the Technology Organizational Effectiveness (OE) team which is responsible for overseeing learning and performance, talent development, communications, and organizational change management. The ideal candidate for this role will be an evangelist for learning and performance with a high emotional IQ and a thirst for implementing programs that support learning and staff development. This candidate will support the implementation of key Training and Staff Development programs with the ability to complete a variety of tasks. People are at the heart of what we do, and the OE team works to enable the Digital, Technology and Innovation (DTI) function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the DTI organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: The OE Senior Associate will be critical member of the Digital Upskilling & Literacy program which is a part Technology Learning and Performance strategy. Activities include: Deliver on Program tasks within established timelines. Customer Engagement Execution of Communications Campaign Domain Expert of Digital Literacy Platform Support Curation of content and execution of certification programs Support the maintenance of Program Analytics & Dashboards Participation in critical Learning & Performance initiatives What we expect of you We are all different, yet we all use our unique contributions to serve patients. Masters degree and 1 to 3 years of Learning, Talent Development, and Compliance experience OR Bachelors degree and 3 to 5 years of Learning, Talent Development, and Compliance experience OR Diploma and 7 to 9 years of Learning, Talent Development, and Compliance experience 3+ years of learning, performance, and talent development experience 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans High emotional IQ Preferred Qualifications: Must-Have Skills: Demonstrated Program implementation skills Participate in problem solving, understand program needs, and support implementation of solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, powerful people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and constantly evolving priorities Professionally excels at interaction with all levels of management, staff and vendors Good-to-Have Skills: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Solid understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Soft Skills: High emotional IQ Excellent people and project management skills Ability to work closely with multi-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Excellent social skills; enthusiastic, great teammate and self-starter; serious commitment to hard work and excellence
