Sr Associate IS Organizational Effectiveness

Senior Associate Technology Organizational Effectiveness (OE) In this vital role, you will be a part of the Technology Organizational Effectiveness (OE) team, which is responsible for overseeing learning and performance, talent development, communications, and organizational change management. The ideal candidate for this role will be an evangelist for learning and performance with a high emotional IQ and a thirst for implementing programs that support learning and staff development. This candidate will support the implementation of key Training and Staff Development programs with the ability to complete a variety of tasks. People are at the heart of what we do, and the OE team works to enable the Digital, Technology and Innovation (DTI) function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the DTI organization. It uses people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: The OE Senior Associate will be a critical member of the Digital Upskilling & Literacy program, which is a part of the Technology Learning and Performance strategy. Activities include: Deliver on program tasks within established timelines Customer engagement Execution of communications campaigns Act as domain expert of Digital Literacy Platform Support curation of content and execution of certification programs Support the maintenance of program analytics & dashboards Participate in critical Learning & Performance initiatives What we expect of you: We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree and 1 to 3 years of Learning, Talent Development, and Compliance experience OR Bachelor's degree and 3 to 5 years of Learning, Talent Development, and Compliance experience OR Diploma and 7 to 9 years of Learning, Talent Development, and Compliance experience Additional Requirement: 3+ years of learning, performance, and talent development experience 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans High emotional IQ Preferred Qualifications: Must-Have Skills: Demonstrated program implementation skills Participate in problem-solving, understand program needs, and support implementation of solutions Excellent oral and presentation skills; ability to negotiate, influence, and persuade Proficiency in Microsoft Office, particularly Word, PowerPoint, and Excel Experience in building and maintaining Power BI reports Ability to develop actionable and targeted project plans Natural curiosity for delivering innovative, people-focused strategies in talent and learning Experience working on agile teams Willingness to handle ambiguous and evolving priorities Professionalism in interacting with all levels of management, staff, and vendors Good-to-Have Skills: Understands how to analyze output and measure success factors Ability to create and edit SharePoint pages with ease Solid understanding of social media dynamics Use of data and analytics to develop new and insightful conclusions Soft Skills: High emotional IQ Excellent people and project management skills Ability to work closely with multi-functional matrixed teams Ability to manage multiple priorities and projects simultaneously High degree of initiative and self-motivation Team-oriented, committed to achieving team goals Strong social skills; enthusiastic, self-starter, serious commitment to hard work and excellence