Sr. Associate IS Bus Sys Analyst - Learning Management Systems

Amgen Inc

4 - 6 years

4 - 7 Lacs

hyderabad telangana india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

data analysis and interpretation

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

Perform data analysis and data profiling to surface range of values in various data sources and propose unification logic
Create and maintain the feature backlog in Jira, documenting the detailed specifications based on data analysis and
Collaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteria
Work closely with the business teams, Scrum Master and development team to plan and complete sprints, reviewing feature iterations and providing feedback
Develop User Guides and Release Notes
Create robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across timezones.
Define, monitor, and manage service level agreements (SLAs) to ensure the service meets performance and availability requirements
Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations
Analyze product performance data, customer behavior, and market trends to inform product decisions
Create and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metrics
Conduct market research and competitive analysis to identify opportunities and inform product strategy
Analyze customer feedback and support data to identify pain points and opportunities for product improvement

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