Sr. Analyst

The Sr. Analyst position requires a Bachelor's degree or four or more years of work experience, along with at least three years of relevant work experience. It is essential to have knowledge of SQL and tools such as Qlik/Tableau. The role involves creating graphs and presentations at the executive level and making recommendations based on analytical data for positive impact. The candidate should possess proven experience in facilitation and written communication with leadership. Proficiency in Google's G-Suite and Microsoft Office Suite is required, including Docs, Sheets, Word, and Excel. Experience with Mobile or Fios is a plus. Responsibilities for this role include analyzing At Your Service data, running specialized reports, and using Google Slides to create executive-level presentations. The Sr. Analyst will conduct extensive data analysis using Excel and Sheets, format raw data with formulas, indexing, and pivot tables, and discover trends to quantify ROI on initiatives. Effective communication with peers and leadership, both direct and cross-functional, is crucial. The candidate will need to develop creative solutions based on ticket analysis to drive productivity and accountability, providing objective analysis and actionable feedback for strategic planning and improved performance. Desirable qualifications include two or more years of supervisory experience, working with cross-functional teams across all organizational levels, and familiarity with systems and tools like Reporting dashboards, Qlik, At Your Service, ACSS, Optix, Enhance, and Loyalty Tools. GlobalLogic offers exciting projects in industries such as High-Tech, communication, media, healthcare, retail, and telecom. The company promotes a collaborative environment where employees can enhance their skills by working with a diverse team in various global locations. Work-life balance is prioritized, with flexible schedules, work-from-home opportunities, and paid time off. Professional development is supported through training programs, certifications, and skill-building sessions. Competitive salaries, health insurance, life insurance, pension schemes, maternity leave, bonuses, and referral programs are among the excellent benefits provided. Employees can enjoy fun perks such as sports events, cultural activities, food subsidies, corporate parties, and discounts at popular stores and restaurants. GlobalLogic, a leader in digital engineering, helps brands worldwide design and build innovative products and digital experiences. With expertise in experience design, engineering, and data, the company accelerates clients" transition into digital businesses across various industries. Headquartered in Silicon Valley, GlobalLogic operates globally, delivering digital solutions to automotive, communications, financial services, healthcare, manufacturing, media, semiconductor, and technology sectors as a Hitachi Group Company under Hitachi, Ltd. (TSE: 6501).,