Job
Description
As a junior adjuster at Gallagher, you will be responsible for handling and executing all allocated tasks in accordance with the company's documented service standards. **Key Responsibilities:** - Strong foundational and applied experience in U.S. and Canada-based General Liability, Cyber Liability, and EPL - Client-facing exposure, with proven communication skills and service awareness - Managing claims through various cycles, from intake to complex resolution - Understanding jurisdictional nuances, including comparative negligence, statutory guidelines, and claims with layered liability - Aptitude for self-sourcing answers, initiating critical conversations, and displaying resourcefulness - Experience negotiating with carriers and an awareness of claims business processes from the carrier perspective - Ideally, background includes roles as a complex adjuster, exposure to litigation, coverage analysis, loss prevention, or contributions to subrogation or arbitration prep - Interpersonal maturity to operate in high-touch, collaborative environments, integrating into team dynamics, building visibility, and contributing to group momentum - Be a good team player and assist other team members with claims in their absence **Qualifications:** - Education: Any Graduate or Post Graduate - Licenses/Certificates: Claims related certification from recognized institution (CII, The Institutes, India Institute of Insurance) (Desirable) - Work Experience: Prior experience of working in end-to-end claims handling or at least 3 to 4 processes involving various stages of the claims lifecycle (Required) - Problem-solving skills: Investigative, analytical, detail-oriented nature - Organizational skills: Able to multi-task, establish priorities, complete tasks/assignments in a timely manner, and comply with process requirements. Exceptional commitment to customer service - Interpersonal Skills: Demonstrates solid relationship-building skills by being approachable, responsive, and proactive. Should demonstrate collaborative working - Communication: Communicates orally and in writing clearly, concisely, and professionally. No MTI, able to articulate while on call - Attitude: Positive Mindset, maturity, and friendly behavior - Flexibility: Should be flexible with shifts - Claims Knowledge: Fair knowledge of claims lifecycle and terminologies At Gallagher, inclusion and diversity (I&D) are core parts of the business, embedded into the fabric of the organization. Gallagher embraces employees" diverse identities, experiences, and talents to better serve clients and communities. By embracing diversity in all its forms, Gallagher lives out The Gallagher Way to its fullest. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher also makes reasonable accommodations to known physical or mental limitations of otherwise qualified persons with disabilities, unless the accommodation would impose an undue hardship on the operation of the business.,
