Sports Advisor

Are you a sports enthusiast with a passion for helping others? Do you love sharing your knowledge and inspiring people to get active? At Decathlon, we are committed to making sports accessible to everyone. As a Sports Advisor, you are at the heart of this mission. You'll be a vital part of our team, combining your passion for sport with a natural sense of service to create an exceptional experience for our customers, both in-store and online.

This isn't just a retail job—it's an opportunity to be an ambassador for the sports you love. You'll work autonomously and collaboratively to manage your sport's department, ensuring our customers find the right products to practice their passion. If you're a team player, a problem solver, and a people-person, we want to hear from you.

Key Responsibilities

• Customer Experience:

  Deliver a "WOW" experience by greeting, engaging, and advising customers. Share your personal sports experiences and product knowledge to help them make informed decisions and find the best solution for their needs.

• Omnichannel Sales:

  Actively promote and sell our products and services (including new, used, rental, and subscription options) across all channels—in-store, online, and via social media.

• Merchandising & Inventory:

  Take ownership of your sport's department. Ensure products are well-stocked, priced correctly, and displayed in a visually appealing and engaging way. Maintain accurate stock levels to support a seamless omnichannel experience.

• Community Building:

  Inspire customers to join sports communities and encourage them to participate in Decathlon-hosted events and local sporting activities.

• Team Collaboration:

  Work as part of a dynamic, like-minded team. Support your colleagues and contribute to a positive, energetic, and collaborative work environment.

Qualifications

• A clear passion for and practice of one or more sports.
• Excellent communication and interpersonal skills. You love connecting with people and building relationships.
• A high sense of service with a customer-first mindset.
• Resourceful and adaptable, with a knack for problem-solving.
• Ability to work effectively both independently and as part of a team.
• Digitally competent and comfortable with using apps and digital tools to enhance the customer experience.
• Willingness to work flexible hours, including weekends and holidays.
• Prior experience in retail or customer service is a plus, but not essential.

What We Offer

• The opportunity to combine your passion for sport with your career.
• Extensive learning and development opportunities through Decathlon Academy.
• A collaborative and supportive team culture.
• Healthy employee discounts on all Decathlon products.
• Weekly staff sports and activities.
• A career path with opportunities for growth and development.

Join the Decathlon Team!

If you're ready to inspire others through the wonders of sport and be part of a team that's committed to a better future, apply now!

• Decathlon is an equal opportunity employer committed to a diverse and inclusive workplace. We celebrate our teammates for their unique talents, experiences, and perspectives.