Specialist - Service Offer Management

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Service/Product Offer Management Specialist is a seasoned subject matter expert, responsible for managing the lifecycle of a product or service.

This role brings knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has a strong understanding of the organization thereby ensuring that their crafted solution(s) meet client requirements.

This role is responsible for effectively promoting and positioning company's product and / or services in the market and is also required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services.

What you'll be doing

Key Responsibilities:

• Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
• Achieves set and agreed product sales to meet specified financial goals.
• Develops and delivers product training to client facing staff.
• Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services.
• Engages with and offers support to internal and external stakeholders to ensure the project's success.
• Analyzes product data to establish trends and insights using internal and external sources.
• Facilitates the conversion of knowledge and ideas into new or improved products, processes and services.
• Researches and interprets competitor offerings and market trends against the client base with a strong data analysis focus.
• Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings and market trends.
• Drafts and maintains product specifications documents.
• Provides product knowledge input assistance for compiling client proposals.
• Writes RFI/RFP responses and bids and obtains vendor product certification for the product portfolio.
• Recommends product enhancements and updates to identify new business opportunities.
• Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.

Knowledge and Attributes:

• Seasoned knowledge of market segments and product portfolio categories
• Seasoned knowledge of product lifecycles and technology solutions.
• Seasoned knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Seasoned problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Seasoned understanding of the organization's transformation and change programs.
• Demonstrate a sound understanding of the technologies related to product areas
• Seasoned understanding of the product's functionality and capability.
• Displays an astute mind-set with critical thinking ability.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computer Science or Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.

Required Experience:

• Seasoned experience in a similar position, preferably gained within a global technology services organization.
• Seasoned experience gained within the technology industry.
• Seasoned track record managing the implementation new products or product lines.

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.