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Edge Executive Search
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Specialist-Professional Services

Specialist-Professional Services

Edge Executive Search

7 - 10 years

|

7 - 10 Lacs

gurgaon haryana india

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

fix customer-facing skills stakeholder management communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Specialist-Professional Services

Roles and Responsibilities :

As a key member of the Client Services team, you will:

Deliver implementations and integrations for multiple project types across services.
Hand over projects to the operations teams once live.
Conduct a day-one check-in with the customer to ensure a smooth transition.
Migrate projects to production and liaise with relevant counterparties.
Lead the
UAT (User Acceptance Testing) phase
with the customer, identifying, investigating, and resolving issues with internal or external teams.
Gather and set up all required
static data
in UAT and production environments.
Perform system configuration in UAT and production environments.
Set up connectivity and integrations within the product.
Ensure all integration changes and setups undergo a required
4-eye check
before deployment.
Ensure all integrations follow established integration standards.
Work effectively as part of a professional services project team, collaborating with a project manager and solution design manager.
Work effectively with key internal stakeholders, such as the connectivity, product, or development teams.

Skills Required

Knowledge of message formats such as
FIX, XML, JSON, or CSV
.
Ability to define and document detailed workflow processes.
Strong
customer-facing skills
.
Excellent verbal and written communication skills.

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