We re seeking a dynamic Specialist in Product Adoption who excels at driving impactful customer engagements through webinars, tailored training sessions, and compelling content development. You will play a key role in accelerating product adoption and maximizing customer success.

Key Responsibilities:

Webinar Management:
Plan, develop, and deliver engaging and impactful webinars designed to accelerate customer product adoption and enhance user proficiency.
Content Development:
Create high-quality, informative, and user-friendly webinar content, presentations, and educational resources tailored to customer segments and personas.
Tailored Customer Onboarding:
Provide customized onboarding experiences, offering strategic insights and best practices to ensure immediate and ongoing product value realization.
Product Training & Enablement:
Deliver clear, interactive product training sessions for IT administrators and end-users, ensuring comprehensive understanding and maximized adoption.
Proactive Customer Support:
Identify and address customer challenges proactively, collaborating cross-functionally to resolve issues swiftly and ensure seamless user experiences.
Cross-team Collaboration:
Work closely with Product, Customer Success, Sales, and Enablement teams to continuously refine adoption strategies, ensuring alignment and effectiveness.

Qualifications

Prior experience with a background in Solution Engineering, Onboarding, or closely related functions are highly preferred.
Strong communication and presentation skills, capable of convey

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