Job
Description
Overview About Business Unit: From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platforM We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network home services.
Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs. Why we are looking for you You re curious, like to investigate and learn, collaborate with teammates, and have exceptional attention to detail. You re want to be part of a company that s a great place to work with a positive culture, career development opportunities, and competitive compensation and benefits. If that sounds like you, this could be a great fit! What you will enjoy in this role With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers. We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting-edge solutions, strategies, and support that drive meaningful results. As a Network Quality Specialist you would work independently with general guidance from leadership, and be responsible for enforcing CJs quality standards as defined in the CJ Publisher Service Agreement and other related documents. A Network Quality Specialist is proficient in various publisher models, and fraud tactics. This role is expected to display a methodical approach to investigation, has excellent analytical, organizational and follow-through skills, and shows strong judgment in their decisions regarding policy enforcement. Responsibilities Use reports, tools, and third-party technology to proactively identify publisher compliance issues Address assigned and self-generated tickets using templated responses to notify publishers of information needed, or of action taken. Perform new hire NQ training in India Provide support to publisher development team by training and educating new publishers/ sub-affiliate networks Participate in the monthly publisher payout process. Own and produces regular audits of software publishers Display a methodical approach when investigating issues Consistently looks for ways to improve Act as the go-to person for Client Development team for questions related to publisher compliance This role may require review websites with objectionable content to be removed from the network as defined by the CJ Publisher Service Agreement (cj.com/psa) Qualifications Overall 5-6 years of relevant professional experience Bachelor s degree Self-driven and laser-focused individual who takes the initiative to solve problems Thorough and detail-oriented with excellent time-management and follow-through skills Ability to communicate effectively Critical thinking skills with the ability to understand the policy Being decisive with excellent judgment as it relates to policy enforcement Web development experience or familiarity with HTML CSS is a plus Strong problem solving and analytical skills We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars arent just words. Theyre how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place.
