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Specialist

1 - 2 years

3 - 7 Lacs

Gurugram

Posted:3 hours ago| Platform: Naukri logo

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Skills Required

quality control quality audit iso production investment banking qc inspection sample inspection quality quality analysis qc operations quality check quality management quality engineering supplier quality assurance quality assurance qms ppap final inspection inspection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Audit Incident report and Mystery shopping cases within defined SLA to finalize appropriate disciplinary actions. Follow up with cross-functional departments (Anti-fraud, Security, Complaints, etc.) to ensure correct and timely closure Handle Complaints related to Sales network and ensure adherence to agreed TAT Accurate & timely MIS preparation. Contribute towards ensuring the KRIs for Sales function are always within the specified limits. Quality check of tickets closed by Team during Contract Management Ticket closure. Incorrect error marked, follow up with AF/BO to action the ticket. Payment Queries (Over payment - refund, EMI mapping, Correct pairing, UTR share, Dealer disbursement) Handle Card Unblocking & Finish Request Coordinating with cross functional departments for resolving Network Concerns Checking & validating the response of team to Sales Network / Other Functions

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Financial Services

He Ping District Tianjin

10001 Employees

78 Jobs

    Key People

  • Gianfranco D'Amico

    Chief Executive Officer

  • Jana Vostrelova

    Chief Financial Officer

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