Specialist, Crane Service

Company Description

Your key responsibilities:

• Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
• The field operative accepts work packages and enters work against the SR/WP.
• The field operative cannot create new service requests (except through “do work”).
• Record faults/exceptions using Risk & Recommendation method,
• Estimate labor hours and parts cost for repairs.
• Perform Safety Review and Visit Review and record next steps.
• Consult with our customers to permit informed buying decisions based on recommendations made.
• Awareness of ISO 14001 & 45001 Standards
  

Qualifications

What should you bring?

• Diploma/B.E. (Mechanical)
• Number of years of experience: 8-10 years
  

Competencies and skills we expect for this role:

• CRM Siebel – Field Service portal operating
• Field Service exposure
• Customer focused.
• Basic Crane Technical knowledge
  

Why join us?

• We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world.
• We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development.
• Competitive Salary
• Work-Life balance
• Innovative and dynamic working environment
• Possibility to work in leading crane building company with leading technology