Specialist, Account Services

Role Overview: You will be responsible for investigating account opening documents, static changes of customers, completing document checking, KYC checks, and on-boarding activities. Additionally, you will upload KYC documents with CERSAI as per TAT, prepare MIS, submit audit data, work on a large volume of data, maintain high-level governance standards on on-boarding exceptions, adhere to SLAs, defined TAT, and drive Design for No Operations. Key Responsibilities: - Conduct KYC checks and upload records to CKYCR - Perform onboarding checks such as AML/PEP/Watchlist checks as per AML policy - Manage queries, ensure delivery TAT, and focus on customer satisfaction - Maintain data accuracy and transaction quality Qualifications Required: - Minimum 2-3 years of experience in retail banking with expertise in AML/KYC and banking operations - Sound knowledge of KYC, CKYC, Excel skills, AML, and Retail account services guidelines - Graduation from a recognized university Additional Details: The company focuses on processing with an eye for detail, data accuracy, and good typing skills. You should possess good interpersonal and excellent communication skills, effective control measures, governance standards, a positive attitude towards adopting new technology, and a digital lifestyle. Additionally, you should have good interpersonal, analytical skills, technical competencies in KYC and AML controls, customer relationship, retail banking operations, communication skills, and excel skills. You will work in a collaborative environment, manage stakeholders, focus on customer experience, and ensure joyful banking.,