Spa Manager

Roles and Responsibility:-

1.⁠ ⁠The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.
2.⁠ ⁠He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility.3.⁠ ⁠Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.4.⁠ ⁠Create a motivating environment of sincerity, warmth and fun for staff and guests.5.⁠ ⁠Demonstrate an exceptional level of professionalism for the staff to emulate.6.⁠ ⁠Effectively administer and monitor Staff Scheduling procedures.7.⁠ ⁠Manage inventory effectively.8.⁠ ⁠Implement a clearly established opening and closing procedure.9.⁠ ⁠Ensure stock and cash items are kept safely under lock and key.10.⁠ ⁠Attend Management meetings and convey all relevant information throughout the Spa.11.⁠ ⁠Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.12.⁠ ⁠Anticipate, identify and ensure customer needs are being met in the best possible way.13.⁠ ⁠Monitor customer satisfaction with surveys, focus groups and comment cards.14.⁠ ⁠Develop and deliver credible, competitive, value-plus service to the customer.15.⁠ ⁠Guide staff to become caring problem solvers, cooperative, accommodating and fair.16.⁠ ⁠Exhibit a professional attitude, and an Ability to handle difficult situations.17.⁠ ⁠Uphold gracious front desk procedures in the booking and handling of customers.18.⁠ ⁠Maintain fresh, effective programs to consistently retain and grow customer base.19.⁠ ⁠Develop and maintain compensation guidelines for customer complaint handling.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:

• SPA Management: 3 years (Preferred)

Work Location: In person