Solutions Manager

Role Title

Assistant Manager / Manager Solution Design

Role Purpose

To analyze business requirements and translate them into effective, scalable, and secure technology solutions that align with organizational objectives. The role is responsible for designing end-to-end solutions by integrating systems, processes, and technologies, ensuring architectural integrity, cost-efficiency, and long-term maintainability. It serves as a critical link between business stakeholders, technical teams, and delivery partners.

Key Accountability Area

Ensure all solution are properly scheduled and documented.

Debriefing of actions - Making action plans

Ensure all the documentations necessary for operations is completed

Liaise with MLL customers and Sales Lead to understand customer supply chain requirements

Provide analysis and design support in the pursuit of new business, operational implementations and re-engineering initiatives

Collect and analyze data relating to logistics operations

Determine optimal logistics operating solutions for customers

Utilize appropriate software tools for developing, modeling, evaluating and selecting appropriate solution options

Clearly outline solutions in appropriate formats for presentation to customers. Participate in customer presentations where required

To discuss designed solutions with SD head & other stake holders and/or with SD Manager / Sales Lead & other stake holders of the respective Vertical before submission

All solutions should comprise Safety as high priority and ensure PPE is included in each solution (wherever applicable)

Improve overall EHS parameter by suggesting low carbon footprint solutions

Reports to

Head of Solution Design

No. of Reportees

0

Qualification

MBA/MMS

Work Experience

7 to 9 Years

Technical / Functional Competencies

1. Solution Architecture & Design, Data Analysis.
2. ERP Understanding & WMS
3. Technology Stack Proficiency
4. Modelling and Documentation
5. Performance and Scalability
6. Vendor & Product Evaluation
7. Project Collaboration & Delivery Support
8. Change Management and Impact Assessment

Behavioral Competencies

1. Analytical & Innovation Thinking and Creativity
2. Business Acumen
3. Communication Skills
4. Collaboration and Influencing
5. Customer-Centric Approach
6. Decision Making with Accountability
7. Adaptability and Flexibility
8. Team Orientation
9. Continuous Learning

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