Solutions Engineer - I

Description and Requirements

• Work closely with the project management team in designing technical solutions for multiple projects and ensuring their efficacy.
• Analyze current technologies used within the company and develop steps and processes to improve them.
• Prioritize incoming technical issues and perform root cause analyses. Escalate issues (when required) to the appropriate engineer. Provide timely workarounds and solutions when possible.
• Articulate features and differentiate solutions and product offerings to audiences ranging from project managers to end clients.
• Work with clients to help them integrate platform/tool APIs.
• Drive operational efficiency by writing scripts and APIs (Python, JS) to automate day-to-day tasks.
• Work closely with software engineers and the product management team to understand new product capabilities and identify, prioritize, and fix customer issues or code bugs.
• Document technology solutions in precise detail to ensure reproducibility in the future.
• Collaborate with the Software Engineering team to devise efficient and optimal solutions for complex use cases.

Requirements:

• Bachelor's degree in Engineering. Computer Science is preferred.
• Good understanding of data structures.
• 0-1 years of experience in writing automation scripts in Python and Javascript.
• Expertise in writing SQL queries.
• Strong communication skills with experience in presenting data-driven insights.
• A continuous desire to grow and learn.
• Understanding of programming logic and software.
• Systematic problem-solving skills coupled with a strong sense of ownership and drive.
• Curiosity and a proactive mindset to improve processes and implement solutions.
• Knowledge of REST APIs is a plus.

Benefits:

• Work with a world-class team solving forward-looking problems.
• Competitive salaries.
• Medical/Health insurance for self and family.
• A reward system that recognizes your hard work and achievements, with surprise gifts for exceptional performance.
• Open and collaborative culture.
• Work accessories and a great work location.
• Hybrid mode and flexible timings.
• Enjoy snacks, games, and a cool office environment to make you feel at home.
• Frequent office parties to foster team bonding.
• Participate in events and hackathons with exciting prizes.