Lead Technical Solutions Engineer

Description and Requirements

Responsibilities:

• Work closely with the project management team in designing and implementing technical solutions for multiple projects, ensuring their efficacy and smooth data integration.
• Manage and mentor a team of solution engineers, equipping them to implement technical solutions for requirements not directly supported by the product.
• Pre-sales solutions engineering:

1. Check technical feasibility of complex requirements.

2. Answer RFQs.

3. Build custom technical solutions for unsolved problems.

• Package custom technical solutions for new and recurring requirements.
• Set processes for troubleshooting and performing root cause analysis for issues faced during project fulfillment.
• Act as a technical expert to consult customers in case of technical failures or complex requirements.
• Work with product management to understand new product capabilities and advocate for them to the fulfillment and solutions teams.
• Cultivate a culture of documentation to preserve knowledge and avoid duplicate work.
• Collaborate with the Software Engineering team to create efficient and optimal solutions for complex use cases.

Requirements:

• Strong written and verbal communication skills.
• Bachelor's degree in Engineering, with Computer Science preferred.
• Excellent analytical and problem-solving skills, coupled with a strong sense of ownership and drive.
• 5-8 years of professional programming and database experience (relational and non-relational).
• Proficiency in programming languages, system design, and cloud platforms like AWS, Azure, or GCP.
• Proven experience delivering technical solutions on time while managing resources efficiently.
• Ability to work effectively with product, QA, and business teams to achieve goals.
• Experience leading small technical teams while serving as an individual contributor.
• A degree from a premier institute in Computer Science, Math, or Engineering is a plus.

Benefits:

• Work with a world-class team solving forward-looking problems.
• Competitive salaries.
• Medical/Health insurance for yourself and your family.
• A reward system recognizing hard work and achievements, including surprise gifts for exceptional performance.
• Open culture.
• Work accessories and a great office location.
• Hybrid mode and flexible timings.
• Snacks, games, and a cool office to make you feel at home.
• Frequent office parties to strengthen bonds between colleagues.
• Events and hackathons with exciting prizes.