Job
Description
Role Overview: As a highly motivated Solutions Engineer at DevRev, you will play a crucial role in the design, development, and implementation of cutting-edge technical solutions for prospective customers. You will collaborate with various teams to ensure that our solutions meet customer requirements and exceed expectations. Your technical expertise and ability to communicate complex concepts will be essential to your success in this role. Key Responsibilities: - Provide expert technical support to the sales team by addressing technical questions, assisting with product information, and supporting solution development during the sales process. - Conduct live product demonstrations tailored to the specific needs of prospective customers, showcasing technical features, advantages, and benefits effectively. - Collaborate with customers to understand their technical requirements and pain points, working with Solutions Architects to design effective solutions. - Assist in creating technical proposals and RFP/RFI responses aligned with customer needs and our technical capabilities. - Analyze competitor products to provide insights on our competitive advantages, keeping the sales team informed of market trends. - Train sales teams on the technical aspects of our products, developing training materials, and conducting regular sessions to ensure they are up-to-date. - Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them throughout the sales process. - Create and maintain technical documentation, including case studies and technical guides, to support sales and customer use. - Customize solutions to meet specific customer requirements, collaborating with engineering and product teams to deliver tailored configurations and integrations. - Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support. - Share technical knowledge with internal teams, contributing to the continuous improvement of our sales engineering processes. Qualification Required: - Degree in Computer Science, Engineering, Information Technology, or a related field. - 5+ years of experience in a technical pre-sales or sales engineering role. - Strong technical acumen with the ability to explain complex concepts clearly. - Hands-on coding experience in Python/JavaScript/Typescript. - Experience in building custom integrations with SaaS vendors' APIs (e.g., Jira, SalesForce, Freshdesk, Azure DevOps). - Proven experience in conducting product demonstrations and developing technical proposals. - Excellent communication and interpersonal skills, focusing on customer engagement. - Ability to work collaboratively with cross-functional teams. - Experience in competitive analysis and market research. - Willingness to travel up to 30% based on client and business needs. Role Overview: As a highly motivated Solutions Engineer at DevRev, you will play a crucial role in the design, development, and implementation of cutting-edge technical solutions for prospective customers. You will collaborate with various teams to ensure that our solutions meet customer requirements and exceed expectations. Your technical expertise and ability to communicate complex concepts will be essential to your success in this role. Key Responsibilities: - Provide expert technical support to the sales team by addressing technical questions, assisting with product information, and supporting solution development during the sales process. - Conduct live product demonstrations tailored to the specific needs of prospective customers, showcasing technical features, advantages, and benefits effectively. - Collaborate with customers to understand their technical requirements and pain points, working with Solutions Architects to design effective solutions. - Assist in creating technical proposals and RFP/RFI responses aligned with customer needs and our technical capabilities. - Analyze competitor products to provide insights on our competitive advantages, keeping the sales team informed of market trends. - Train sales teams on the technical aspects of our products, developing training materials, and conducting regular sessions to ensure they are up-to-date. - Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them throughout the sales process. - Create and maintain technical documentation, including case studies and technical guides, to support sales and customer use. - Customize solutions to meet specific customer requirements, collaborating with engineering and product teams to deliver tailored configurations and integrations. - Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support. - Share technical knowledge with internal teams, contributing to the continuous improvement of our sales engin
